民航地勤英语第一册课件-unit.ppt

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1、English for Civil Aviation Ground Service,Unit 2 Check-in Service,Look at the following Check-in Procedures.Can you put them in the right order?,Now answer the questions,1.What are valid travel documents?2.Whats the limitation for the check-in baggage?3.What are the provisions for liquid items in ca

2、rry-on baggage?,Suppose you are a clerk at the check-in counter of Beijing Capital International Airport and giving passengers some information about check-in.Here are some useful sentences.,Boarding Pass,What is a boarding pass?And what information can you get from the following boarding pass?,Dial

3、ogue-Passenger Check in(1)办理登机手续,aisle seat 靠过道的座位 window seat 靠窗口的座位baggage check 李牌 conveyor belt 传送带,Complete the following dialogue and practice with your partner,may I have your ticket and passport,please 2.Please put it on the conveyor belt 3.What kind of seat do you prefer?4.No more window se

4、ats are available.5.here are your boarding pass and baggage checks,Keys,Make up your own dialogues between flight attendants and passengers using the following sentence patterns.,Clerk at the check-in counter.What can I do for you?.Show me your ticket and passport please.Have you got any baggage to

5、check?4.What kind of seat do you prefer?5.Here are your boarding card and baggage checks.,Passengers.Can I check in at this counter?.Here you are.I prefer a window seat.Thank you very much.,Make up your own dialogues with your partner according to the following condition,At the check-in counter,Tom

6、shows his ticket and passport.He has two pieces of baggage to check in.He wants a window seat.As all the window seats have been taken,he can only have an aisle seat.,Seat Preference,According to model 1,make conversations with your partner by using the prompts given below,1,P:a window seat in a non-

7、smoking area C:no window seat available2,P:a heavy smoker/prefer a window seat in a smoking area C:smoking is not allowed3,P:prefer a seat in the forward cabin away from the engine C:that particular seat is not available/assign an aisle seat in the rear of the cabin4,P:traveling with a baby/prefer a

8、 seat with more space for legs C:no such a particular seat on board/assign a seat by the aisle in the froward part of the cabin,According to model 2,make conversations with your partner by using the prompts given below,1,P:request three seats together in the non-smoking section in the forward part o

9、f the cabin/window seat are better C:no such seats in the forward part of the cabin/reserve two seats together in the rear of the cabin2,P:request two seats together by the window C:two eats together not available/suggest two window seats with the one behind the other or two aisle seats with the ais

10、le in between3,P:four of us traveling together/request party seats away from the engine C:two are together/two are separated but close to each other,Dialogue-Passenger Check in(2)办理登机手续,destination 目的地 content 物品 label 标签 claim tag 认领牌 ticket jacket folder 机票夹,VOCABULARYASSISTANT,Answer these questi

11、ons after reading the dialogue in your book carefully.,1,When checking in passengers,what would you say if they has waited for longer than 5 minutes?2,Who would you address the passenger by his/her name?3,What questions would you usually ask the passengers about their baggage?3,After check in you sh

12、ould place all the documents directly into the passengers hands or place them on the counter?,Fill in the blanks with the given words,1，check in 2，late 3，tickets and passports 4，baggage 5，the conveyor belt 6，overweight 7，the limit,Keys,Discuss in a small group and say something about the official do

13、cuments that a passenger needs during the trip.,1，Passport 2，Visa 3，Travel Health 4，Ticket,Keys,What sort of passport it is?And what information can you get from the passport in your book?,Dialogue inquiring about check-in information 询问有关办理登机手续的信息,China Southern Airlines 中国南方航空公司departure time 起飞时间

14、normally 通常地,Vocabulary Assistant,Complete the following dialogue and practice with your partner.,1，What can I do for you？2，Can I check in now？3，The flight will depart at 9:30.4，Show me your ticket,please.5，Have you got any baggage to check?6，Here are your boarding card and baggage check.,Keys,Do yo

15、u know some other ways of checking in besides counter check-in?,Listen to the following passage carefully and complete the form about check-in options,_ check-in Using the Web check-in is to avoid the queues at the airport.It is quite easy and convinient.In just two steps you are ready to go:_ and _

16、.Online check-in is possible between _ and _ before the departure of the flight.,_ check-inAt the airports,check-inmachines offer passengers a way to save time.Thats an easy ways to handle your check-in on your own.First.insert your _ into the machine.And then follow the instructions on the display

17、and _-aisle or window.Within a few seconds,the self check-in kiosk will _ your boarding pass.,Read the above information carefully and show your partner how to use the check-in machine.,Step 1:to insert _Step 2:to select _Step 3:to print _Step 4:to deliver your luggage at the nearest baggage drop-of

18、f point and proceed to the gate.,1，select your seat and print out your boarding pass2，24 hours and 90 minutes3，credit card4，select seats5，print out,Keys,Online check-in and Kiosk check-inSetting:you are an airport clerk and try to introduce the convinience of online check-in and kiosk check-in to pa

19、ssengers with the given information,Checkingin through internet Checkin for your flight from the convenience of your own computer.Choose your seat and see where its located on the aircraft.Checkin for your onward or return flight if its within 24 hours.Print your own boarding pass before youve even

20、packed your suitcase.,Checkingin at an airport kiosk Easy to use,touch-screen kiosks enable you to checkin within minutes.Choose your seat and see where its located on the aircraft.Checkin for your onward or return flight if its within 24hours.Print your own boarding pass.Available in English,French

21、,German,Italian and Spanish.,Dialogue Animals Check in 宠物托运,pet 宠物cargo compartment 货仓charge 收费container 箱、匣等容器excess baggage 超重行李quarantine inspection 检疫检查,Vocabulary Assistant,Complete the dialogue and practice with your partner,Make up your own dialogues with your partner according to the followi

22、ng condition,John wants to take his small dog with him on a trip form Beijing to New York.He wants to keep it with him,but the airline doesnt permit pets in the passenger compartment and unfortunately,his dog will not be able to travel on the same flight with him.He has to check in his dog and its c

23、ontainer as unaccompanied baggage.,Information Bank,Checking in animals and itemsAnimals/pets can be booked on some direct flights.It is the passengers responsibility to ensure that they adhere to the regulations of the country to which theyre traveling.All animals usually are transported in the car

24、go hold.Animals must be at least 10 weeks old.The cage in which the animal will travel is usually made of fiberglass.The animal must be able to fit comforably.The cost of transport is usually advised by cargo.Airlines must be told a few weeks in advance that an animal will travel on a flight.Big items such as bicycles departing the airport must be boxed or bagged.Small instruments may qualify as hand baggage.Medium-sized instruments may be carried in the cabin if the passenger purchase an individual seat for the instruments.,The end,Thank you,