《民航空乘英语》课件.ppt

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1、Label the objects on the meal tray with the foods given.,1,1.A piece of magazine in which you can know what kind of duty-free1 items2 you can buy in the flight.,2.Control3 is a device that accesses audio,video and games on demand.This control is installed on the armrest.,3.Headset is a device that c

2、an enable you to enjoy sound effects in the movie/music/TV shows.,4.The device is the personal screen that brings you the latest entertainment,including movies,TV shows,music and games.,5.Laptop computer can ensure you to send and receive e-mails and do some business in flight.,6.Wi-Fi is a technolo

3、gy that allows electronic devices to connect to a wireless LAN4(WLAN)network.It can be used in flight.,Look at the diagram5 of the control in flight A330.Try to remember them and then guess what they are by covering up6 the words.,2,Listen to the announcements and fill in the blanks.,Short Announcem

4、ents,Ladies and gentlemen,Now we will be showing a film.Todays movie is Song of the Phoenix1 directed by Wu Tianming.Please use the _ in the seat pocket in front of you.Choose channel2 1 or 2 to select the language you _ for the movie you are watching.You may ask the flight attendants for _.We hope

5、you enjoy your movie.Thank you.,headsets,require,assistance,Ladies and gentlemen,We are going to show the film Bounty Hunters3 and a choice of _ music,folk music and Beijing _ is also available.Headsets may be _ from the flight attendants free of charge4 on this flight.Please _ the channel that corr

6、esponds with5 the movie you are watching or the music you want to _.If you have any questions,please ask the flight attendants.Thank you.,classical,opera,acquired,select,listen to,Ladies and gentlemen,You will soon be landing at Guangzhou Baiyun International Airport.The in-flight entertainment will

7、 be switched off6 for _.The cabin attendants will be coming through the cabin to _ the headsets from you.Please have yours ready to give to them.Thank you.,landing,collect,Short Announcements,Oral practice.Discuss with your partner about the following questions.,1.How do you usually start an in-flig

8、ht entertainment announcement?2.What should the cabin attendants broadcast before landing?,Listen to the entertainment service announcement and learn the following words or phrases.,Long Announcements,Vocabulary Bandcomplimentary copy 赠阅本feel free to do sth.尽管做，可以随便（做）meanwhile minwal adv.同时，其间broch

9、ure br(r)n.手册，宣传册unit junt n装置，单元rear r(r)adj.后面的，后方的later on 晚些时候，稍后dim dm vt.使暗淡，使变模糊,Read the entertainment service announcement and try to fill in the form.,Long Announcements,magazines,duty-free goods,control,the seat pocket,economy cabin,Oral practice.Discuss with your partner about the follow

10、ing questions.,Long Announcements,1.What kind of entertainment can you offer during the flight?2.When the cabin lights are dimmed,how should you remind the passengers who want to do some reading?3.When a passenger wants to sleep,how should you remind him?,.Listen to the dialogues and fill in the bla

11、nks.,:Excuse me,madam.Im wondering how long we shall stay on the plane.CA:the voyage1 will last2 for two hours.:Thats too long.I will feel very _ if I have nothing to do.CA:We have some magazines and newspapers for you to read.:Do you have some tourist _?Im going to have a seven-day holiday in Franc

12、e,and I want to go _ and do something interesting.CA:Sure,we have.An English one or a Chinese one?:An English one,please.CA:OK,Ill be back soon.,bored,brochures,around,:Madam,can I have another headset?CA:Of course.But why?:The headset Ive got just now3 doesnt work.I wish you would give me another o

13、ne.CA:No problem.Can I _ it for you?No,they are not working.Wait a moment.Ill get you another one.Here you are,sir._ your movie.:Thank you very much.But I think this movie is not my _.Can you help me adjust4 it?I want to listen to some music.CA:Certainly.There are several kinds of music,pop music,_

14、music and opera.Which would you like to listen to?:I prefer5 _ music.Which channel is it?CA:The second one.Have you got it?:Yes.Its very nice.Thank you for your help.CA:Its my pleasure.,check,.Listen to the dialogues and fill in the blanks.,Enjoy,favorite,classical,pop,:Excuse me,madam.Can you do me

15、 a _?CA:Of course.What can I do for you?:I want to watch the TV play,but I dont know how to _ the device.CA:Let me help you.First,press the button on your _.Then select the channel corresponding with6 the TV play.After that,you can enjoy it.:Thank you very much.By the way,do you have any _ about the

16、 TV play today?CA:What kind of TV play do you like?Drama7,thriller8,comedy9 or action10?:Comedy,please.CA:OK.Here we have a TV play _ Black Book11.Its very funny.I think youll like it.:Thank you.CA:You are welcome.I hope you will have a good time on board.,favor,operate,.Listen to the dialogues and

17、fill in the blanks.,armrest,recommendation,titled,.Oral practice.Read the dialogues and discuss with your partner about the following questions.,1.What will you do if passengers feel bored?2.What should you do if a passenger wants to change a headset?3.How do you recommend the TV shows to passengers

18、?,.Work in pairs.Choose one of the following situations to make a dialogue with your partner according to the dialogues above.,Situation 1:A passenger doesnt know how to select the movie channel.Situation 2:A passenger feels bored of the long-distance flight,so you recommend him to read some duty-fr

19、ee brochures.Situation 3:A passenger wants to have another headset to listen to the music.,In-flight EntertainmentNowadays,many flights that are more than four or five hours long feature some forms of in-flight entertainment.In-flight entertainment refers to the system that an airline provides the e

20、ntertainment to its passengers during a long time.There are varieties of entertainment in flight.,Text 1,Moving-map SystemA moving-map system is a real-time flight information broadcast through the video screens and personal televisions(PTVs).In addition to displaying a map that illustrates the posi

21、tion and direction of the plane,the system gives the altitude,airspeed,outside air temperature,distance to the destination,distance from the origination point,and local time.The moving-map system information is derived in real-time from the aircrafts flight computer systems.,Video SystemVideo entert

22、ainment is provided via a large video screen at the front of a cabin section,as well as smaller monitors situated every few rows above the aisles.The sound is supplied via the headsets.It covers music,as well as films,news,information,and drama.In addition,there is a channel devoted to the planes ra

23、dio communications,allowing passengers to listen to the pilots in-flight conversations with other planes and ground stations.,Game SystemVideo games are another emerging facet of in-flight entertainment.Some game systems are networked to allow interactive playing by multiple passengers.Later generat

24、ions of in-flight entertainment games began to shift focus from pure entertainment to learning.Many more learning applications continue to appear in the in-flight entertainment market.Just before the aircraft reaches its destination,the cabin attendants should collect the headsets.It is important th

25、at each headset should be accounted for.Cabin attendants also write a report as to the operation of the entertainment system,to indicate whether any equipment needs to be repaired.,Learn the words in the box and then complete the sentences with them.Change the form if necessary.,multipleindicateemer

26、gingfeaturereal-timeappearbroadcastheadset,1.If your _ doesnt work well,you can call the cabin attendant for another one.2.There are _ movies and TV shows you can choose through the in-flight entertainment system.3.The in-flight moving map system can illustrate the _ information of the flight such a

27、s the altitude,airspeed,outside air temperature,etc.4.The Airlines should _ their qualified cabin service.,headset,multiple,real-time,feature,multipleindicateemergingfeaturereal-timeappearbroadcastheadset,5.Because of passengers requirements,the various in-flight entertainments _ little by little(逐渐

28、地).6.The cabin attendants _ the safety demonstration through the broadcasting system(广播系统).7.Compared with the moving-map system,the in-flight game system is an _ entertainment.8.If the safety belt light being turned off,it _ that you can stand up and have a walk.,appear,broadcast,emerging,indicates

29、,Read the text again and decide whether the following statements are true(T)or false(F).,1.Every flight can feature in-flight entertainment.2.Moving-map can supply real-time conditions of the flight.3.We can enjoy the movies,TV shows,music and radio through the video system.4.The game system appeare

30、d at the same time with the video system.5.Before landing,the cabin attendants should collect all the headsets.,F,T,T,F,T,1.What aspects about the flight can be illustrated by the moving-map system?_2.Besides the sound of video and radio of the video system,what kind of sound can be heard by the pas

31、sengers?_,Read the text again and answer the flowing questions.,The moving-map system can illustrate the position and direction of the plane,the system gives the altitude,airspeed,outside air temperature,distance to the destination,distance from the origination point,and local time.。,We can listen t

32、o the pilots in-flight conversations with other planes and ground stations in another radio communication channel.,3.Except the entertainment mentioned in the text,do you know any other entertainment offered in the flight?_4.Why should the cabin attendants write a report about the operation of the e

33、ntertainment system?_,Read the text again and answer the flowing questions.,Passengers can also enjoy the magazines,brochures and newspapers for reading.,They write the report to indicate whether any entertainment equipment needs to be repaired or not.,Text 2,Wi-FiWi-Fi is the most commonly used loc

34、al wireless data network standard that allows electronic devices to exchange1 data.It allows you to connect a Web-enabled device to the Internet wirelessly.Now Wi-Fi can be used on the flight.But if you want to use this service in flight,you should know the following points.,Pre-flight PreparationsB

35、ring Your DevicesIn accordance with2 the regulations3 of CAAC4,the mobile phones must be turned off throughout the flight.Please bring laptop or tablet PC5 with the Wi-Fi function6.Download the Common Use ApplicationChina Southern in-flight Wi-Fi is capable of7 web browsing8,instant9 messaging,e-mai

36、l,etc.We currently do not provide audio/video streaming10 service.Log into11 Personal Account12Some applications(e.g.WeChat13 and QQ)may require QR code14 verification15 when you login16 at different devices.We suggest you complete the verification and login before boarding to ensure the normal use

37、during the flight.,Three Simple Steps to Access In-flight Wi-FiOn some China Southern flights,you can enjoy in-flight Wi-Fi service by taking three simple steps to complete connection:1.Turn on your device and make sure the Wi-Fi function is ON.2.Connect the Wi-Fi network“CSAIR17”manually18,and set

38、the security option19 to“WPA20/WPA2”or“WPA2”.3.Run your web browser,enter any URL21 or and complete the identity verification.Then you can experience our in-flight Wi-Fi service.,Read the text and pictures about steps to access in-flight Wi-Fi,then put them in the right order.,1,2,3,2,1,3,Read the t

39、ext again and choose the best answer.,1.Which electronic devices cant be used to connect the Wi-Fi in flight?A.Mobile phones.B.Kindles.C.IPads.D.Computers.2.In China Southern flights,passengers can use Wi-Fi to _.A.browse the websites which contain violence.B.browse the websites which contain pornog

40、raphy.C.browse the websites which contain politically sensitive content.D.browse the websites to send and receive e-mails.3.Electronic devices should be turned off during _.A.taxi(滑行)B.take-off C.landingD.all the above,A,D,D,Someone think that Wi-Fi can make their flights more interesting,but others think it adds the dangerous of flying.Whats your opinion?Please write a passage to illustrate your ideas.,