组织沟通之领域探讨.ppt

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1、組織溝通之領域探討,林千乃2003年11月28日,Agenda,研究架構哲學基礎研究觀點理論探討結論與建議研究限制,研究架構,MechanisticperspectivesPsychologicalperspectives,Positivism,Interpretivism,Criticism,Interpretive-symbolicperspectives,System-interactionperspectives,Power&Politics,Participation&Decision making,Assimilation,Organizational culture,IT usa

2、ge,哲學基礎,來源：整理自Habermas(1971)Knowledge and human interests,哲學基礎,Resource:adapt from Habermas(1971)Knowledge and human interests,哲學基礎,研究觀點,機械論觀點(Mechanistic perspectives)心理的觀點(Psychological perspectives)符號解釋觀點(Interpretive-symbolic perspectives)系統互動觀點(System-interaction perspectives),研究觀點,理論探討,政治結盟與角力

3、(Power&Politics)決策(Participation&Decision making)同化(Assimilation)文化塑造(Organizational culture)資訊科技的使用(IT usage),理論探討,政治結盟與角力心理的觀點 ex:The Carnegie Group(March resource dependency theoryex:Giddens(1984):dialectic of control,理論探討,決策心理的觀點ex:Janis(1972,1982):groupthinkex:Amason(1996):cognitive conflict vs

4、.affective conflict系統互動觀點ex:Fisher(1970):phases in group decision-making;orientation-emergence-conflict-reinforcement,理論探討,同化機械論觀點ex:anticipatory socialization-encounter-metamorphosis符號解釋觀點ex:Graen(1976):LMX(Leader-Member-Exchange);role taking-role making-role rountinization,理論探討,文化塑造符號解釋觀點ex:hermen

5、eutics of suspicion系統互動觀點ex:Jermier(1991)ex:Eisenberg&Riley(2001),理論探討,資訊科技的使用機械論觀點ex:Daft et al.(1986,1987):information richness theory心理的觀點ex:Short et al.(1976):social presence theoryex:Yoo&Alavi(2001),理論探討,資訊科技的使用符號解釋觀點ex:Trevino,Daft&Lengel(1990)ex:Fulk(1990):social influence modelex:Lee(1994)系統

6、互動觀點ex:Yates&Orlikowski(1992),Orlikowski&Yates(1994)ex:Ngwenyam&Lee(1997),結論與期待,MechanisticperspectivesPsychologicalperspectives,Positivism,Interpretivism,Criticism,Interpretive-symbolicperspectives,System-interactionperspectives,Power&Politics,Participation&Decision making,Assimilation,Organizational culture,IT usage,結論與期待,MechanisticperspectivesPsychologicalperspectives,Positivism,Interpretivism,Criticism,Interpretive-symbolicperspectives,System-interactionperspectives,Power&Politics,Participation&Decision making,Assimilation,Organizational culture,ITUsage,研究限制,主觀的分類,