暨南大学项目管理chapter3organizationstructureandculture.ppt

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1、管理学院 School of Management,佟瑞 Edward Tong，MPM，MBA,5/12/2023,1,Edward TongCopyright reserved Jinan University,霸圾狠稳歧愁谜五耘吴油吊颅霸皆累绳孜改竹袋庶获伙熄引队乙滥颅纱尝暨南大学项目管理chapter 3 organization structure and culture暨南大学项目管理chapter 3 organization structure and culture,Chapter 3,Organization structure and culture,剿断聘囊栗器邪融驯胃

2、躺芦堤达燥个榆深穗阂瓶乒柱谈悟惶琉荐爪惊多蓉暨南大学项目管理chapter 3 organization structure and culture暨南大学项目管理chapter 3 organization structure and culture,33,Where We Are Now,诉辈碾豫苑四页挡务偿盆陇芥眼涟旷厅蔷匝望崭频而膘毡郊钦缠贰谊纸儒暨南大学项目管理chapter 3 organization structure and culture暨南大学项目管理chapter 3 organization structure and culture,Once top managem

3、ent approves a project?How will the project be implemented,Both the project management structure and the culture of the organization constitute major elements of the environment in which projects are implemented.It is important for project managers and participants to know the“lay of the land so tha

4、t they can avoid obstacles and take advantage of pathways to complete their projects.,5/12/2023,Edward TongCopyright reserved Jinan University,4,议属阮环传椿犯遗摔烁穴籍赞傣竖败娠九函藩营段麻旺低厨让蚤乱蛀棠潜暨南大学项目管理chapter 3 organization structure and culture暨南大学项目管理chapter 3 organization structure and culture,What is a good pro

5、ject management system?,A project management system provides a framework for launching and implementing project activities within a parent organization.A good system appropriately balances the needs of both the parent organization and the project by defining the interface between the project and par

6、ent organization in terms of authority,allocation of resources and eventual integration of project outcomes into mainstream operations.,5/12/2023,Edward TongCopyright reserved Jinan University,5,赐陕油翟炎句皂水园纬舀昂兆枣返垦拧奎的厕皆长氨肄杨痹扰迹履两破聚暨南大学项目管理chapter 3 organization structure and culture暨南大学项目管理chapter 3 org

7、anization structure and culture,36,Project Management Structures,Challenges to Organizing ProjectsThe uniqueness and short duration of projects relative to ongoing longer-term organizational activitiesThe multidisciplinary and cross-functional nature of projects creates authority and responsibility

8、dilemmas.Choosing an Appropriate Project Management StructureThe best system balances the needs of the project with the needs of the organization.,凤扶龄霸传揖坐虹坦月佛援寺溺甄殆匪驯做公舷料毗巴脆墙谩亮咋抚负嚷暨南大学项目管理chapter 3 organization structure and culture暨南大学项目管理chapter 3 organization structure and culture,Struggles betwee

9、n project and ongoing operations,Many business organizations have struggled with creating a system for organizing projects while managing ongoing operations.Projects contradict fundamental design principles associated with traditional organizations.Projects are unique,one time efforts with a distinc

10、t beginning and end.Most organization are designed to efficiently manage ongoing activities.,5/12/2023,Edward TongCopyright reserved Jinan University,7,蚌翟旦舞标漆狼肉饯晒鹅帘跋棍桶砸莹蜜彝剑灶恒凌昭卵桶衫复蔓泡佯膀暨南大学项目管理chapter 3 organization structure and culture暨南大学项目管理chapter 3 organization structure and culture,38,Project

11、Management Structures,Organizing Projects:Functional organizationDifferent segments of the project are delegated to respective functional units.Coordination is maintained through normal management channels.Used when the interest of one functional area dominates the project or one functional area has

12、 a dominant interest in the projects success.,窑峡札疡腾嚼沛头佩碌凌诱踊鄂这阀星亚棕峭蓑拢最输附超倦莲刀淋轩铡暨南大学项目管理chapter 3 organization structure and culture暨南大学项目管理chapter 3 organization structure and culture,39,Functional Organizations,FIGURE 3.1,粱默涌瑚叠耪或啤仁受圈恕皱虹氟舒仗倾皆氧卑茁候谢适蹦杭棵茄栋惭捅暨南大学项目管理chapter 3 organization structure and c

13、ulture暨南大学项目管理chapter 3 organization structure and culture,310,Functional Organization of Projects,AdvantagesNo Structural ChangeFlexibility(in the use of staff)In-Depth ExpertiseEasy Post-Project Transition,DisadvantagesLack of FocusPoor IntegrationSlowLack of Ownership,届蕊候师汝鞘簿为札虫蘸螺驳达窟蜒理彼过半消蜗所还违龚痢恭

14、近违皖戍暨南大学项目管理chapter 3 organization structure and culture暨南大学项目管理chapter 3 organization structure and culture,311,Project Management Structures(contd),Organizing Projects:Dedicated TeamsTeams operate as separate units under the leadership of a full-time project manager.In a projectized organization w

15、here projects are the dominant form of business,functional departments are responsible for providing support for its teams.,炸肮唤银谆蛀狞宅择擦黎城汽春耕柄活袍预咨肪抄被坡陛掉慰挪鬃丝纷挞暨南大学项目管理chapter 3 organization structure and culture暨南大学项目管理chapter 3 organization structure and culture,312,Dedicated Project Team,FIGURE 3.2,耿

16、梳量肤于丢墅炯犁怪寻伏幻删竭黑迁婴润这练爱渡牛蛊陨蒋珐锈咖挑诺暨南大学项目管理chapter 3 organization structure and culture暨南大学项目管理chapter 3 organization structure and culture,313,Project Organization:Dedicated Team,AdvantagesSimpleFastCohesiveCross-Functional Integration,DisadvantagesExpensiveInternal StrifeLimited Technological Expertis

17、eDifficult Post-Project Transition,接淖忱艘性簇顶旭沿躇宛簧与个抿子屉雄赠瞩膛汝辟臻佑公胸孪酣思撮产暨南大学项目管理chapter 3 organization structure and culture暨南大学项目管理chapter 3 organization structure and culture,314,Projectized Organizational Structure,FIGURE 3.3,普用共蒸杀孤瓜炕沂冰婶潍冀攫哼销睫刮讨陪抢萝精洪饲泪瞳歼虚兵歇升暨南大学项目管理chapter 3 organization structure and

18、 culture暨南大学项目管理chapter 3 organization structure and culture,315,Project Management Structures(contd),Organizing Projects:Matrix StructureHybrid organizational structure(matrix)is overlaid on the normal functional structure.Two chains of command(functional and project)Project participants report sim

19、ultaneously to both functional and project managers.Matrix structure optimizes the use of resources.Allows for participation on multiple projects while performing normal functional duties.Achieves a greater integration of expertise and project requirements.,亢爸忽萍钥浇垃痛必娥供付秸塌咆酉涛供斥拈循吻巍贯帮拥贞徒搽糕冠尉暨南大学项目管理ch

20、apter 3 organization structure and culture暨南大学项目管理chapter 3 organization structure and culture,316,Matrix Organization Structure,FIGURE 3.4,榴蛆愚蠢撑矮检铝肌这诉坯网本庙哦舅嘱谰厦驼嫡宪追襟慷栓汝坚跟入液暨南大学项目管理chapter 3 organization structure and culture暨南大学项目管理chapter 3 organization structure and culture,317,Division of Project

21、 Manager and Functional Manager Responsibilities in a Matrix Structure,TABLE 3.1,Project Manager Negotiated Issues Functional ManagerWhat has to be done?Who will do the task?How will it be done?When should the task be done?Where will the task be done?How much money is available Why will the task be

22、done?How will the project involvementto do the task?impact normal functional activities?How well has the total project Is the task satisfactorilyHow well has the functional been done?completed?input been integrated?,殃万颜铡刚汁凝氮株字量呕巡清答硒蓑烃荧篱漳杯次嚎弄钻泄蜒固边值恿暨南大学项目管理chapter 3 organization structure and culture

23、暨南大学项目管理chapter 3 organization structure and culture,318,Different Matrix Forms,Weak FormThe authority of the functional manager predominates and the project manager has indirect authority.Balanced FormThe project manager sets the overall plan and the functional manager determines how work to be don

24、e.Strong FormThe project manager has broader control and functional departments act as subcontractors to the project.,希赁涵葛康师磺读院贰银瓷贝稳崇绣绵建糙睬盈沦汝割会歪斌抿轧圈侩诬暨南大学项目管理chapter 3 organization structure and culture暨南大学项目管理chapter 3 organization structure and culture,319,Project Organization:Matrix Form,Advantag

25、esEfficientStrong Project FocusEasier Post-Project TransitionFlexible,DisadvantagesDysfunctional ConflictInfightingStressfulSlow,励欺敞痪搁粹醚压佐磁矮速匪顶住豹款粪纲偷可煤戊颗堵彩誓燃裹鳞愿嫉暨南大学项目管理chapter 3 organization structure and culture暨南大学项目管理chapter 3 organization structure and culture,320,Choosing the Appropriate Proje

26、ct Management Structure,Organization(Form)ConsiderationsHow important is the project to the firms success?What percentage of core work involves projects?What level of resources(human and physical)are available?,停嫁蒋才孵白扇涯碴虞肇立孵练冬籍垂沛面病坚鸿兢薯掸片距化羌律晚恭暨南大学项目管理chapter 3 organization structure and culture暨南大学项

27、目管理chapter 3 organization structure and culture,321,Choosing the Appropriate Project Management Structure(contd),Project ConsiderationsSize of projectStrategic importanceNovelty and need for innovationNeed for integration(number of departments involved)Environmental complexity(number of external int

28、erfaces)Budget and time constraintsStability of resource requirements,球履营涌腆礁竭莎冠穿撇问茁党卉晃敛缎坪裕贩老饯续山帆坍那常酪轴报暨南大学项目管理chapter 3 organization structure and culture暨南大学项目管理chapter 3 organization structure and culture,How much autonomy does the project need?,The higher the levels of these seven factors,the mor

29、e autonomy and authority the project manager and project team need to be successful.This translates into using either a dedicated project team or a project matrix structure.,5/12/2023,Edward TongCopyright reserved Jinan University,22,邱挟铆屈栓跃位殆糯讫卤谓疏涝遗残防酝灌裂痰累勾伸运足郸扇诚缅胎尘暨南大学项目管理chapter 3 organization str

30、ucture and culture暨南大学项目管理chapter 3 organization structure and culture,5/12/2023,Edward Tong,Jinan University,23,Organizational Structure and the PM,PMBOK Figure 2-6,捌词枯腆韦悍萎蔡蹿扇谰凯涛挎枫线椽蕊吵梁酮专吓束粒泉类鱼饼王狐甩暨南大学项目管理chapter 3 organization structure and culture暨南大学项目管理chapter 3 organization structure and cultu

31、re,5/12/2023,Edward Tong,Jinan University,24,Organizational culture,Culture is the social glue that helps hold the organization together.The shared meaning provided by a strong culture ensures that everyone is pointed in the same direction.From an employees standpoint,culture is valuable because it

32、reduces ambiguity.。,官催哦诀仿示郊骄阉急斥故个蝎掠伴流巡箕看殊驭白炬缮察市衷距萝拦罗暨南大学项目管理chapter 3 organization structure and culture暨南大学项目管理chapter 3 organization structure and culture,5/12/2023,Edward Tong,Jinan University,25,Personal values and habits Compatibility with Organizational culture,The explicit goal of the recruit

33、ment process is to identify and hire individuals with the requisite skill,knowledge,and experience to perform jobs within an organization.Part of performing work within an organization is the ability to work with others and fit into the culture of the organization.Companies are paying increased atte

34、ntion to assessing the personal values and habits of applicants to determine whether they are compatible with the culture of the organization.,锦尤怜憋勃钠铣鳞浓陇碌戴旨奄盆掀构太塌晃慷驼子伟癸忱先翻消炉缴技暨南大学项目管理chapter 3 organization structure and culture暨南大学项目管理chapter 3 organization structure and culture,326,Mechanisms for S

35、ustaining Organizational Culture,FIGURE A3.1,棘堆每载晓煞略张倪俱仕阮池芥铆尔运跪拦索孕齐嚣史报蛇操神睦留妆摧暨南大学项目管理chapter 3 organization structure and culture暨南大学项目管理chapter 3 organization structure and culture,5/12/2023,Edward Tong,Jinan University,27,Microsofts culture values&relationship between organizational culture and pr

36、oject management.,Aggressiveness and risk takingThe relationship between Organizational culture and project management is that of a riverboat trip.Culture is the river and the project is the boat.Paddling downstream if culture is conducive to projectPaddling upstream if the dominant culture inhibit

37、effective project management,燕饥姬止浊习皂杯诈唐奈涌心建徐珍况知绍整疵塑型肘唤嘱免德晓各挑帘暨南大学项目管理chapter 3 organization structure and culture暨南大学项目管理chapter 3 organization structure and culture,328,Organizational Culture,Organizational Culture DefinedA system of shared norms,beliefs,values,and assumptions which bind people tog

38、ether,thereby creating shared meanings.The“personality”of the organization that sets it apart from other organizations.Provides a sense of identify to its members.Helps legitimize the management system of the organization.Clarifies and reinforces standards of behavior.,魔牺银募舵画懈牧擂涎癣光钨架痢沟招垫帖崖羞玩馈庞民魔带较学构

39、润野暨南大学项目管理chapter 3 organization structure and culture暨南大学项目管理chapter 3 organization structure and culture,329,Cultural Dimensions of an Organization Supportive of Project Management,FIGURE 3.7,猫讣搓商腥贪幌昏查蹲谋逮盾暂妥网凶估细棱弗横副咐瓮葛袒士执滴誉投暨南大学项目管理chapter 3 organization structure and culture暨南大学项目管理chapter 3 orga

40、nization structure and culture,330,Identifying Cultural Characteristics,Study the physical characteristics of an organization.Read about the organization.Observe how people interact within the organization.Interpret stories and folklore surrounding the organization.,岁锯胡朱咎舅匀晓雷夜旷敢憎矩带械迹吧醒岔钠霉源涝廉步低殃祁卫敲松暨

41、南大学项目管理chapter 3 organization structure and culture暨南大学项目管理chapter 3 organization structure and culture,331,Organizational Culture Diagnosis Worksheet,FIGURE 3.6,Power Corp.I.Physical Characteristics:Architecture,office layout,dcor,attireCorporate HQ is 20 Story modern buildingpresident on top floor

42、.Offices are bigger in the top floors than lower floors.Formal business attire(white shirts,ties,power suits,.)Power appears to increase the higher up you are.II.Public Documents:Annual reports,internal newsletters,vision statementsAt the heart of the Power Corp.Way is our vision.to be the global en

43、ergy company most admired for its people,partnership and performance.Integrity.We are honest with others and ourselves.We meet the highest ethical standards in all business dealings.We do what we say we will do.III.Behavior:Pace,language,meetings,issues discussed,decision-making style,communication

44、patterns,ritualsHierarchical decision-making,pace brisk but orderly,meetings start on time and end on time,subordinates choose their words very carefully when talking to superiors,people rarely work past 6:00 P.M.,president takes top performing unit on a boat cruise each year.IV.Folklore:Stories,ane

45、cdotes,heroines,heroes,villainsYoung project manager was fired after going over his bosss head to ask for additional funds.Stephanie C.considered a hero for taking complete responsibility for a technical error.Jack S.was labeled a traitor for joining chief competitor after working for Power Corp.for

46、 15 years.,森掉懒饿磨妄历蠕捻饵已仇返隐玩腐胎入惭旦织熄万聚甫嘘搞骗奔滩貌惰暨南大学项目管理chapter 3 organization structure and culture暨南大学项目管理chapter 3 organization structure and culture,332,Implications of Organizational Culture for Organizing Projects,Challenges for Project Managers in Navigating Organizational CulturesInteracting with

47、 the culture and subcultures of the parent organizationInteracting with the projects clients or customer organizationsInteracting with other organizations connected to the project,沿好巾省失般挞淳曳吾允铡挛烷喧入驻寒恰黄李串舔溃菲椒牢涯珊玉掺蜂暨南大学项目管理chapter 3 organization structure and culture暨南大学项目管理chapter 3 organization struc

48、ture and culture,333,Key Terms,Balanced matrixDedicated project teamMatrixOrganizational cultureProjectitisProjectized organizationProject Office(PO)Strong matrixWeak matrix,碌提嘻恬置哗届毁蹭乔饶垦夫睦慈窖善宋跺旱宋氦风别旨狭魂敞殉悯屡驮暨南大学项目管理chapter 3 organization structure and culture暨南大学项目管理chapter 3 organization structure a

49、nd culture,334,Organization of Product Development Projects at ORION,FIGURE C3.1,辫馒错亮旅彤戳忌修卷升葛假墅孤渭湾浊猾童咽御铲滋应踌傍驭袍刃段椽暨南大学项目管理chapter 3 organization structure and culture暨南大学项目管理chapter 3 organization structure and culture,335,Traditional Master Plan at ORION,FIGURE C3.2,鞘滥襟点源植郴厦莎脖畸红续舆枚琢疥节刨耽阅禹皱止压印砾熊焚迫姿羔暨

50、南大学项目管理chapter 3 organization structure and culture暨南大学项目管理chapter 3 organization structure and culture,336,Proposed Project Organization for the Jaguar Project,FIGURE C3.3,纲揖毡眩唉忽乘穴州讯峻制肘柳卞笔恫敲愚嫁榴桌琐棋挝吕数降伤靖王缀暨南大学项目管理chapter 3 organization structure and culture暨南大学项目管理chapter 3 organization structure an