国际商务英语Business Writing and Envelope Addressing.ppt
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1、国际商务英语 International business English,Chapter 2 Business Writing and Envelope Addressing,Chapter 2 Business Writing and Envelope Addressing,Learning Objectives:Understand the language characteristics of business writing.Master the styles of business letters.Get familiar with the letter body writing.
2、Learn the ways of designing the envelope addressing.,.The Language Characteristics of Business Writing,In order to write out perfect business letters attention must be paid to the following language characteristics:1.Courtesy and considerationTry to avoid irritating and offensive statements.To answe
3、r a letter promptly is also a kind of courtesy.It is discourteous to keep your correspondent waiting for an answer.If you cannot deal promptly with a letter seeking information,write and explain to your customer why and tell him when you will write or deal with the matter.Courtesy consists of not on
4、ly using polite phrases and sentences,but also of showing consideration for your correspondent.This quality enables you to refuse to perform a favor without killing the friendly relations between you two,and to refuse a customers request for discount without creating detriment to the future business
5、.It is necessary to plan the best way for presenting your message,your request,your desire,and etc.,2.Clarity and conciseness,The sender must express the meaning clearly by using the simplest sentences and fewest words so that the receiver will understand it well.Short sentence is simpler to write a
6、nd easier to understand.But a succession of short sentences will result in jerky effect and providing a mixture of sentences of different lengths will be preferable.,3.Completeness and concreteness,All the necessary information should be included in a business letter.Try your best not to use any pos
7、tscripts in a business letter.Your message should be made complete and concrete in the letter body.,4.Preciseness and correctness,In business correspondence,it is necessary to use expressions with precise meanings.For example,when you acknowledge a letter,refer to it by date,subject and reference nu
8、mber and when you refer to a date,mention the month by full name,avoid using abbreviations and all number form.You must know that standard language,proper statements,accurate figures are needed in a business letter.Before signing a business letter,you must check it for the accuracy of its contents a
9、nd test its suitability with the general practices.Special attention must be paid to the typing of the figures in order to avoid making errors.Correct spelling of the words and correct using of punctuations are as well necessary qualities for showing your high level of English knowledge.,.The Styles
10、 of Business Letters,There are several styles of business letters.The main styles of them are1.Full-blocked style 2.Semi-blocked style 3.Indented style4.Modified style 5.Simplified style,1.Full-blocked style,This style is rather modern and is widely used in business letter writing.The following lett
11、er is written with pre-printed letterhead and with all the thirteen parts of a business letter included.The letter is shown in the following way in order that the readers may get familiar with all the names and positions of various parts of a business letter.See Letter(1).,2.Semi-blocked style,The s
12、emi-blocked style is similar to the full blocked style except that the date,the complimentary close and the signature are typed on the right side in line with the date.Letter(3)(参见教材19页),Notes:,(1)In writing the inside address,if the name of the firm is too long to be combined into a single line,it
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