奥美TrainTheTrainer041.ppt

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1、,Identifyneeds确认需求,Design theprogramme设计课程,Set objectives设立目标,Select methodsof measurement选定评估方法,Measure thechange in performance评估行为/表现上的改变,Run theprogramme 执行课程,The Training Cycle 训练循环图,Train The Trainer,Ian StrachanVersion 2.1 12/95,Six Questions 六个问题,1.How many of you have urgent jobs to do at y

2、ourdesks?多少人此刻在书桌上有急件待处理?2.Who was told?however nicely,that attendance atthis programme was compulsory?是否有人告诉你,这个课程是强迫性的?3.How few of you have a clear idea of the objectives of what is to come?多少人觉得对下面课程目标有清楚的概念?,4.Who amongst you feel that you are pretty good at training already?(Though you are pre

3、pared to come along to pass on your experience to those less fortunate)?多少人认为自己对训练人材己经相当有经验了?(你来这里是打算把自己的珍贵经验传承给别人)5.Is anyone feeling apprehensive?A bit uncertain?开始有恐惧和不确定的感觉吗?6.Is my asking you all these questions making you feel worse?我问你这些问题让你感觉更糟吗?,Six Questions(Contd)六个问题(续),Take A Few Minute

4、s 花几分钟的时间,Thinking about the series of questions you have just been asked,take a few minutes to reflect on what this is all about and be prepared to join in the subsequent discussion.花几分钟想想看自己刚刚被问的一连串问题到底是怎麽回事?,Barriers To Learning 学习的障碍,What we do in the first few minutes of a training session is c

5、rucial每一个训练开始的几分钟最重要At the start of a session,expect to have the following present in participants?minds在每一段课程开始的时候,参加的人心里都有下列问题 Time pressures(时间压力)Lack of motivation(没有动机)Unclear focus(没有注意的焦点)Know all attitudes(觉得自己什麽都知道)Feelings of apprehensiveness(觉得恐惧)Defensiveness(自我防御),Jot Down What We Can D

6、o To Help Overcome These Initial Barriers 我们如何能扫除这些学习障碍,1.Time Pressures.时间压力.2.Lack of motivation.没有动机.3.Unclear focus.没有注意的焦点.4.Know all attitudes.觉得自己什麽都知道.5.Feeling apprehensive.觉得恐惧.6.Defensiveness.自我防御.,Trainer Competencies:Point A 讲师的能力,For each of the following competencies please indicate t

7、he level you have reached(1=low,5=high)12345Knowledge of subject material对课目的了解Ability to establish training needs了解训练需求的能力Skills in programme design设计课程的能力Knowledge of training technologies对训练技巧的了解Sensitivity to adult learners对成人学习的敏感度Facilitation skills引导的技巧Appropriate presentation style&skills适当的

8、提案技巧和风格Measurement of learning&transfer如何评估学习效果,Outcomes 结果,By the end of this session you will.本段结束你可以.1.Have an assessment of your current competencies as a trainer.了解自己目前担任讲师的能力.2.Employ different training technologies as appropriate to the needs of the subject and the group.针对不同主题及阶层的需要选用适当的训练技巧

9、.3.Design your sessions for adult learning.设计你自己成人学习的部份.4.Be confident in your facilitation skills when standing up in front of a group.当你站在人群前时,要对你自己的引导技巧有信心.,What We Will Cover in This Session 在这个段落中含盖了什麽,1.Warmup&intro(暖身及介绍)2.KSA(知识,技能,态度)3.Adult learning(成人学习)4.Learning styles(学习方式)5.Participat

10、ion(参与)6.Evaluation(评估)7.Transfer(知识的传承)8.Anything else you want to cover(其他),Warmups 暖身,Essential,however brief.They不管多短,绝对必要flag the transition from the office environment 提供出办公室气氛“换场”的机会.equalise the group by providing an opportunity for everyone to participate on equal terms提供每个人公平的参与的机会.energis

11、e the group and are fun提神而有趣.,Warmups(Contd)暖身(续),Model them yourself to reduce risk亲身试验以减低参与的风险Warn which way you will go round提醒他们你会来回查看Keep them simple保持简单Look for opportunities to theme your warm-up with your subject material找机会运用暖身内容引出你的主题,Warm-up Example:Creative Problem Solving Session 暖身练习:创

12、意问题解决,Describe(形容)1.The view inside a grain of sand.一粒沙内的景观.2.The feeling of chewing aluminum foil.嚼锡铂纸的感觉.3.What birds say when they are chirping all day.鸟儿吱吱喳喳地说了一天,到底在说些什麽.4.Resisting a sneeze.忍住不要打喷嚏的感觉.,Warm-up Example:Creative Problem Solving Session(Contd)暖身练习:创意问题解决(续),Describe(形容)5.What nig

13、ht is like for a tree.对一棵树而言,夜晚的感觉是什麽.6.What the sea is like for a floating plastic bag.如果海像一个漂浮的塑胶袋会是怎样.7.The feeling of hunger.饥肠辘辘的感觉.8.How a Pepsi can feels when it is opened.当一个百事可乐的瓶子被打开後,它的感觉是什麽.,Warm-up For This Session 本段落的暖身,Suggest a warm-up appropriate for this session(remembering the cr

14、iteria for successful warmups)建议一个适合这个段落的暖身(记住成功暖身的标准),Cumulative Effects That Are Acting Against Us 打击我们的累计效应,Selected选择,Grasped了解,Unfaded不被遗忘,Applied运用,Cumulative Effects 累计效应,Selected选择,Grasped了解,Unfaded不被遗忘,Since we can never take our key people off the job long enough to train them in everythin

15、g they need to know,it is necessary to prioritise and select因为我们不可能让我们的属下离开那麽长的时间来训练所有的东西,所以列出优先顺序及选择是必要的.,Applied运用,Selected选择,Grasped了解,Even with the best design and presentation skills,not everyone will grasp all of the material during the session.即使有了最好的设计及简报技巧,并不代表所有的人都能了解教材的内容.,Unfaded不被遗忘,App

16、lied运用,Cumulative Effects(Contd)累计效应(续),Unfaded不被遗忘,Of the material actually grasped,unfortunatelya very large amount fades rapidly after the session即使大家都真正了解教材的内容,不幸的是,在课程结束後大部份的内容都很快的被遗忘了.,Selected选择,Grasped了解,Applied运用,Cumulative Effects(Contd)累计效应(续),The Retention Curve Is The Enemy Of Learning

17、记忆曲线是学习的敌人,LEARN ING,100,75,50,25,0,1,2,3,4,5,6,7,8,9,10,11,12,13,%,Weeks,by 3 months most is gone unless practiced除非练习,否则三个月後都消失了,25-50%slips away in 4 weeks在四周内 25-40%立即下滑,学习,周 数,Applied运用,It is often difficult for the learner to see how to apply the general principles or concepts learned in his o

18、wn specific on-the-job situation.通常对一个学习者而言,该如何将基本的原则或概念运用在他的日常工作中,是相当困难的.,Cumulative Effects(Contd)累计效应(续),Selected选择,Grasped了解,Unfaded不被遗忘,Challenge 挑战,How do we make sure something changes in the job after the training?-otherwise we have all wasted our time如何才能确定训练後情况是会改变?-否则我们的时间都浪费掉了.,青苹果出品 必属精品http:/,囊括2007-2010几十G地产策划资料/企业管理人力资源全套/品牌策划资料/行业分析报告/PPT模板等。,