空乘简历制作以及面试指南英文教材.docx

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1、 Module 6 Application Form, Resume & Cover LetterLearning ObjectivesEffective techniques for resume and cover letter writing Module 1 Application Form, Resume & Cover LetterApplication Form, Resume & Cover LetterRequesting for Application Form Each airline has a unique application procedure determin

2、ed by their respective Human Resource departments. You will find information on the application process on the airlines official website.If an airline does not inform you how they like you to apply for positions on their websites, you can follow the steps mentioned below to obtain an application for

3、m. Request Email or Letter TemplateIn order to request an application form or to request information from an airline on how to apply, create a letter that simulate the following format. Fill in the highlighted areas with your information and paste into an email or into a letter.-Your name Your addre

4、ss Your telephone number Your email address The name of the airline The address of the airline Todays date Attention: The Human Resource Department (preferably type in the name of the relevant officer) Re: Application for .(name of the position(s) you want to apply for )The purpose of this letter is

5、 to request information on your airlines procedure to apply for the position(s) of . If you have an application form, please mail or email this form to my addresses indicated at the top of this letter, or please advise me where I can locate this form on your website, or how should I apply for this p

6、osition. Thank you very much for your kind assistance. Sincerely, Your name -Note:Kindly note that all templates or samples provided in this module are simply meant to be for your reference only, you are encouraged to create your own format or style using the guidelines you learn in this module.-Com

7、pleting the Application FormWhen you receive an application form from the airline, should the form be in hard copy, make a couple of photocopies, and practice filling out the form. Your final draft should be neatly typed and printed out using a computer. Module 1 Application Form, Resume & Cover Let

8、terRemember to always be honest and thorough when filling out this form. And if you are considered for hiring, the airline may check to confirm the validity of the employment and education information you have stipulated in your application. Thus, complete your application form carefully and neatly,

9、 and always keep a copy of the form that you have submitted to the airline, this is to remind you exactly what you have written. Application form can be used by the airline in a few ways like the following:-a) It enables airlines to screen out unsuitable candidates, for example, if the applicant doe

10、s not meet one of the important criteria that the airline has set - such as education, language, height, customer service experience, etc. b) Messy, illegible or badly completed application forms demonstrate poor standards of presentation, and suggest a lack of commitment. Such candidates are also u

11、ndesirable to the hiring airline.c) The application form provides a useful overview of the candidate. Details of education or work experience may be used by selectors for formulating the most appropriate questions at interview. The form may also be used to understand a candidates general and family

12、background, hobbies and interests, and perhaps motives.d) Many application forms ask for some form of self-appraisal. A common example would be: “Describe why you would be a good crew member in less than five hundred words”. This information provides selectors with an insight into candidates percept

13、ions. The style and standard of writing is also a telling indicator of ones personalities and language abilities.e) The address, availability, and permission to contact referees may be requested.f) Many airlines ask for a recent photograph to go along with the application form. Candidates should mak

14、e sure they send a professionally looking photograph, as this is important to make a good impression. A note on the Photograph It is true that a photograph with a bright smile can says a thousand words! For a position of cabin crew, airlines want to hire a professional looking person who has a tidy

15、and clean appearance.It will therefore be a good idea to send in a photo along with your completed application.Some suggestions that you can consider while sending a photograph:# Send a full-body photograph, rather than a half-body one# Background of the photograph should be mono colored, without an

16、y images or pictures# Female applicant to adopt the T standing posture, while male applicant taking up the 8 shape standing posture# Both arms rest naturally by the side# Female applicant in professional office wear, while male applicant wearing suit, pant with tie# Smile naturally and brightly# Wri

17、te your name with pencil, at the back of the photographBeside the above, it is highly recommended that you should send in additional documents together with your application form together to form a Complete Set of Application Documents. Thus, a complete set of application documents should include th

18、e following items :- A) Airlines Application FormB) A Cover LetterC) A latest ResumeD) PhotographsModule 1 Application Form, Resume & Cover LetterE) Supporting documents (eg. photocopies of professional qualifications, reference letters from character referee etc.)F) Any required application-process

19、ing fee (if requested by the airlines) Techniques for Cover Letter WritingKey function of the cover letter is to introduce yourself, and give a summary of your relevant experience and qualifications. It is essentially a longer version of the Summary Statement in the Resume. The key is to be concise

20、while highlighting your most important skills, qualifications and experience. You can state clearly the objective of your application. Cover Letter can help to attract the attention of hyper busy employers. The trick is to be as concise as possible while highlighting all your strengths and the reaso

21、ns why you should be hired by your would-be employer! Important items that you should mention in Cover Letter :-1. Your most relevant strengths, advantages, personalities and skills2. Relevant experience and educational certification3. Reasons why you want to be a cabin crew, and why you are the Rig

22、ht Candidate for themMost importantly, you must stress that, with all the skills and experience highlighted in the summary statement, you are the right candidate for the employer! The following is a suggested template for cover letters:-Your name Your address Your telephone number Your email address

23、 The name of the airline The address of the airline Todays date Attention: Human Resource Department (preferably type in the name of the relevant officer) Re: Application for(name of the position(s) you want to apply for) My name is (your name) and I am very interested to apply for a (name of the po

24、sition) position with your airline. Body of letter: -Summarize your qualifications for the positions and your relevant experiences. -Reference(s) Reference people who works for the airline, whom have referred you for this positionI would like to take this opportunity to request a personal interview

25、at your convenience. Thank you for taking the time to read this letter and my attached application (if you have attached an application) and resume, which detail my relevant professional experience and education. Sincerely, Your name -Module 1 Application Form, Resume & Cover LetterCover Letter SAMP

26、LE A-Your name Your address Your telephone number Your email address The name of the airline The address of the airline Todays date Attention: Human Resources (preferably type in the name of the relevant officer) Re: Application for state the position(s) you want to apply for My name is (your name)

27、and I am very interested in working as an Operations Agent with Special Airlines. I have a college education in communications and direct work experience as an Operations Assistant for The Widget Company. I am also a diligent and responsible person, who enjoys working with a variety of people in a f

28、ast-paced, dynamic environment. I would like to take this opportunity to request a personal interview to discuss career opportunities within Special Airlines. I have attached my application and resume, which detail my relevant work experience and education. Last but not least, it is my humble hope t

29、hat you will find I have the communication skills, and operational background necessary to succeed as an Operations Agent with your airline. Thank you for your time and consideration. I look forward to hearing from you. Sincerely, Your name -Cover Letter SAMPLE B-Cover Letter / Autobiography (Your N

30、ame)Dear SirThank you so much for allowing me to have this opportunity to introduce myself.My name is _. I am 25 years of age. I came from _. I graduated from _(University / College / High School) in _(year). Now, I am working as a _(present job) in a _(description and name of company)。There are_ pe

31、rsons in my family including my Dad, Mum and_ sister. Though our house is not big, but we live together happily with each other. As for my personality, I am cheerful, amicable, approachable, and very hardworking.I love making new friends and travel. From my school life and past working experience, I

32、 have learned how to work with others towards a common goal. I have also gained valuable knowledge and experience in customer service and interpersonal communication. An excellent Cabin Crew must possess good communication skills. Thus, I truly believe that I have the necessary skills and experience

33、 to be a productive Cabin Crew with your esteemed airlineIt is my sincere hope to have the opportunity to do my part in helping _ Airlines in maintaining its position as one of the best airline in the world.Thank you so much for your time.Your NameModule 1 Application Form, Resume & Cover LetterTech

34、niques for Resume WritingBoth resume and cover letter is very important to your overall application effort, as they serve to be the first impression you will give to your would-be employer. We would teach you some basic techniques in writing resume.This section will be divided into four main parts a

35、s follow :- (1)What should be the content for a Resume? (2)What are the techniques you should use in writing Resume(3)Resume SamplesPART I CONTENT FOR RESUMEPrinciples in writing a good Resume2) Complete Information3) Clear and Readable4) Concise5) Highlighting of relevant skills and personalitiesFo

36、llowing are some of the common components that make up a resume, use the ones which are relevant and applicable for your resume. l HeadingIn the Heading section, you should include your full name (eg. Lin Ai Fang) in bold, address and contact numbers. On the top left or right hand corner, you can pa

37、ste a color half body photograph of yours, avoid using artistic or make-over photographs, just one showing you wearing professional business suit with a natural and warm smile. Please note that photograph used for pasting on the resume can use a half body photograph, but it is also recommended for y

38、ou to send a full body photograph along with your resume, cover letter and application form as part of a complete set of application documents. You can put the title “RESUME” or “PERSONAL RESUME” at the top of the page. l Summary Statement This section is optional, but in a highly competitive applic

39、ation environment, this section can help to attract the attention of hyper busy employers. The trick is, make this section as concise as possible while highlighting all your strengths and the reasons why you should be hired! Following are some important items that you should mention in this section

40、:-A) Your most relevant strengths, advantages, personalities and skillsB) Relevant experience and educational certificationC) Reasons why you want to be a cabin crew, and why you are the Right Candidate for themVery importantly, you must emphasize to the employer that, with all the skills and experi

41、ence highlighted in the summary statement, you are the right candidate for them! Example of a Summary Statement：A cheerful, amicable and hardworking young college graduate with fairly good appearance, in an excellent state of health. Excellent interpersonal skills. Highly interdependent but also enj

42、oy working as a team. Having relevant working experience in the hospitality industry. Willing to work on long flights and public holidays.l Job ObjectiveYou can put a Title like this: Applying for the Position of : Flight AttendantModule 1 Application Form, Resume & Cover Letterl EducationState your

43、 educational qualification starting from your most recent educational courses or certification, and ending with description on your high school certification. If you have good results, you can include your position in class, and average aggregates. In this section, you should state clearly the name

44、of your current or past educational institutions, majors, faculties, extra curriculum activities, student organizations, date or expected date of graduation, name of degree attained, scholarships or other honors (eg. Winner of Debate Tournament, Sports Championships). In this section, it is not necessary to list out all the other subjects which you have taken beside your majors. l Working ExperienceAgain, list out your working experience starting from the most recent ones. The important information that you should provide in this section are :-A)