CAP实验室认可计划 检查流程总览(中英文对照)课件.ppt

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1、College of American Pathologists,Laboratory Accreditation Program OverviewInspection Process,美国病理学家学院,实验室认可计划 检查流程总览,College of American Pathologists(CAP),Overview of the Laboratory Accreditation Program (LAP)The Inspection ProcessQuestions & Answers,美国病理学家学院(CAP),实验室认可计划 (LAP) 总览检查流程问题与回答,LAP Philo

2、sophy,Promote a Culture of QualityQuality controlPerformance improvementProficiency testingRegulatory roleAssess compliance with CAP requirements, including CLIA-88 regulations,LAP 哲学,提升质量文化质量控制性能的提高能力验证法规的作用评价与CAP 的要求, 包括 CLIA-88 的规定的一致性,Why Accreditation?,Participation in a Voluntary Laboratory Ac

3、creditation Program Improves the Quality ofServices for Patients.,为什么要认可?,参与一个自愿的实验室认可计划可 提高对病人服务的质量.,Laboratory Accreditation in the US,State LicensureMinimum requirements set by a regulatory body.May require accreditation in addition.CertificationAssurance that a quality system is in place and is

4、consistent with certain standards (e.g. ISO 9000).AccreditationDemonstration that an organization has met standards of quality as defined by the profession.,美国的实验室认可情况,国家给予许可法规设置机构的最低要求可能需要另外的认可证明确保所使用的质量系统适合并和某些国际标准一致 (e.g. ISO 9000)认可声明某一机构已经达到了由专业机构制定的质量标准,Laboratory Accreditation in the US,Gover

5、nment Regulations (CLIA 88)Centers for Medicare and Medicaid Services (CMS)Ultimate regulatory authority, enforces the Clinical Laboratory Improvement Amendments of 1988 (CLIA-88)In 1995, approved CAP as an accrediting organization under CLIA88In 2001, extended approval through 9/07,美国的实验室认可情况,政府法规

6、(CLIA 88)医疗保险和医疗救助服务中心(CMS) 最终法规权威机构, 加强1998年（CLIA-88）的临床实验室改进修正法案的实施1995年, 批准CAP 作为在 CLIA88 下的认可组织2001年, 通过 9/07延长批准,Laboratory Accreditation Organizations in the US,College of American Pathologists (CAP)Joint Commission on Accreditation of Healthcare Organizations (JCAHO)COLAAmerican Association o

7、f Blood Banks (AABB)American Osteopathic Association (AOA)American Society of Histocompatibility and Immunogenetics (ASHI),美国的实验室认可机构,美国病理学家学院 (CAP)医疗卫生机构认可联合委员会 (JCAHO)COLA美国血库协会(AABB)美国整骨疗法协会 (AOA)美国组织配型和免疫遗传协会 (ASHI),CAP Laboratory Accreditation Program: History,In Existence Since 1961Progressive

8、 GrowthRelationships with other Organizations,CAP 实验室认可计划: 历史,从1961年开始成长过程和其他机构的关系,CAP Laboratory Accreditation Program: Today,Over 6,600 Participating LaboratoriesTen to Twelve Inspections per DayWorldwide Recognition 124 Civilian International labs70 US Military Labs Overseas38 Countries,CAP 实验室认可

9、计划: 今天,有超过 6,600 个参与的实验室每天有10到12个检查国际公认 124 私人国际实验室70 美国海外军用实验室38 国家,International Participation,North America:Canada, United States, GreenlandCentral America & Caribbean: Bermuda, Cuba, MexicoSouth America:Argentina, Brazil, Columbia, PeruEurope:Belgium, Cyprus, France, Germany, Iceland, Irish Repu

10、blic, Italy, Lithuania, Portugal, United Kingdom, Spain, Sweden, Switzerland, Turkey.,国际参与,北美:Canada, United States, Greenland中美和加勒比: Bermuda, Cuba, Mexico南美:Argentina, Brazil, Columbia, Peru欧洲:Belgium, Cyprus, France, Germany, Iceland, Irish Republic, Italy, Lithuania, Portugal, United Kingdom, Spa

11、in, Sweden, Switzerland, Turkey.,International Participation,Middle East:Bahrain, Egypt, Lebanon,Saudi Arabia, UAE Asia:China, India, Japan, Philippines, Singapore, South Korea,Taiwan, ThailandAfrica:South Africa, Uganda,国际参与,中东:Bahrain, Egypt, Lebanon,Saudi Arabia, UAE 亚洲:China, India, Japan, Phili

12、ppines, Singapore, South Korea,Taiwan, Thailand非洲:South Africa, Uganda,Inspection Philosophy,Voluntary programLaboratory ImprovementPeer ReviewEducation,检查的哲学,自愿的项目实验室改进同行互审教育,Voluntary Program,Meets US CLIA-88 regulatory requirementsOften more stringent than CLIA-88 requirements,自愿计划,符合美国 CLIA-88 法

13、规要求常常比 CLIA-88 的要求更加严格,Laboratory Improvement,Inspection is part of Labs QI,实验室改进,检查是实验室质量改进的一个部分,Peer Review,What Is a Peer?Equal standing (pathologist, technologist, etc.)Laboratory professionalFirst-hand knowledgeOffers constructive feedback,同行互审,什么是同行?相等的身份 (病理学家, 技术专家等.)实验室专业人员直接的认识提供建设性的反馈,Pee

14、r Review,Inspectors with Specialty Expertise Scientific Resources New Technology Ongoing Monitoring Education and Improvement,同行互审,具备专业知识的检查官科学资源 新技术 持续监控 教育和改进,Peer Review,Benefits of Being an Inspector:Promotes the laboratory profession to the publicGains insight through interacting with peer prof

15、essionalsContinuing education,同行互审,成为一名检查官的好处:推动实验专业的公众化通过和 同行的互动获得洞察力继续教育,Education,On-Site InspectionsInterim Self-InspectionsPT MonitoringTechnical/Regional Resources,Documents/ManualsSeminarsWeb siteScientific Resource Committees,教育,现场检查中间的自查PT 监测技术/区域的资源,文件/手册研讨会网页科学资源委员会,CAP Patient Safety Goa

16、ls,Improve:Patient and sample identificationVerification and communication of life-threatening or life-altering informationIdentification, communication, and correction of errorsIntegration and coordination of the laboratorys patient safety role within overall organization.,CAP 患者安全目标,改进:病人和样本的唯一编码对

17、威胁和改变生命的信息的确认和沟通错误的识别，沟通和更正在整个机构中，整合并协调实验室的患者安全任务,Volunteer Inspector,Inspections carried out by thousands of trained, knowledgeable volunteer team leaders and members.,志愿者检查官,检查由上千的经培训的, 资深的志愿者组长和组员完成 .,Focus on Consistency,Consistent inspection process through:Inspector TrainingTeam leader/member

18、selectionChecklist inspection tool,关注一致性,一致的检查过程通过:检查官培训团队组长/组员的选择检查条款为检查工具,Inspector Training - Earn CME/CE,Nationwide live seminars (8 hours)Team Leader Workshops (2 hours)AudioconferencesOn-line education(www.cap.org)Virtual library contains previously broadcast audioconferencesNEW eLearning Team

19、 Leader Inspector Self-study available June 1, 2006NEW eLearning Team Member Inspector Self-study available July 1, 2006,检查官培训 - 获得 CME/CE,国内的现场研讨会 (8 小时)团队组长工作会 (2小时)可视会议在线教育(www.cap.org)虚拟图书馆， 包含先前可视会议广播自2006年6月1日起可获得“新的电子学习团队组长检查官自学课程”自2006年7月1日起可获得“新的电子学习团队组员检查官自学课程”,Inspection Team,Inspectors s

20、hould be peers of lab staffMany international inspectors affiliated with CAP-LAPInspectors need specific expertise for: Flow CytometryCytogeneticsMolecular PathologyHistocompatibility,检查组,检查官应该为实验室员工的 同行 许多国际的检查官隶属于 CAP-LAP检查官需有特定的专业知识，包括: 流式细胞学细胞遗传学分子病理学组织配型学,Standards and Checklists,Purposes:Stand

21、ards are the broad principles the laboratory must meet in order to achieve accreditationChecklists provide detailed requirements that inspectors use to determine whether laboratories meet the Standards,标准和检查条款,目的:标准是指实验室需满足的含盖面广的原则，目的是通过认可。检查条款提供具体要求，检查员用它来看实验室是否满足了标准,The Standards forLaboratory Acc

22、reditation,Standard IDirectorStandard IIPhysical Facilities &SafetyStandard IIIQuality Control andPerformance ImprovementStandard IVInspection Requirements,实验室认可的标准,标准 I主任标准II物理设施和安全标准III质控和性能提高标准IV检查要求,LAP Checklists,Team Leader ChecklistLaboratory GeneralHematology & Coag.Chemistry & ToxicologyUri

23、nalysisMicrobiologyTransfusion MedicineDiagnostic Immunology,Anatomic PathologyCytopathologyCytogeneticsHistocompatibilityFlow CytometryMolecular PathologyLimited ServicePoint of Care,LAP 检查条款,团队组长检查条款通用实验室条款血液和凝血生化和毒理学尿液分析微生物学输血医学诊断免疫学,解剖病理学细胞病理学细胞遗传学组织配型流式细胞学分子病理学限制服务床旁诊断,Checklists,Checklists gui

24、de the inspection by assisting with the interpretation of LAP Standards.,检查条款,检查条款通过帮助对LAP 标准的解释来指导检查.,Checklists,Help paint a complete pictureDetailBroad vantage pointProvide guidelines for development of policies, procedures and processesHelp ensure accurate, reliable test results,检查条款,帮助描绘一张完整的宏图

25、具体内容含盖全面的点提供对政策，程序和流程发展的指导有助于确保得到准确、可靠的测试结果,Checklist Questions,Phase IDo not seriously affect patient care and safety/welfare of lab workersPhase IIMay have a serious affect on patient care or may seriously affect safety/welfare of lab workers,检查条款的问题,阶段 I不会严重影响患者医疗和实验室工作人员的安全/福利阶段 II可能会严重影响患者医疗和实验

26、室工作人员的安全/福利,Answering Checklist Questions,Possible responses: Yes, No, or Not Applicable (N/A)Partial complianceLikely to affect patient care or worker safety?If yes, cite a DeficiencyInspector expected to use judgmentMinor noncompliance does not change Phase II to Phase I,回答检查条款的问题,可能的回答: 是, 否, 或不适

27、用 (N/A)部分的符合会影响患者医疗或员工安全吗?如果是, 记录为一个缺陷检查者须做出判断较小的不符合不会改变阶段 II 到阶段 I,Checklist Revisions,Over 3,200 Checklist QuestionsChecklists are revised to:Incorporate new technologyEliminate outdated technologyAllow for more appropriate technologyNow Customized to Laboratorys specific activity menu,检查条款的修订,超过3

28、,200 个检查条款问题检查条款会被修订用来:整合新技术去除过时的技术允许更多适合的技术目前根据实验室的特殊活动菜单用户化,Checklist Development,ChecklistModifications,Participants,Commissioners,Resource Committees,Technical Staff,检查条款的发展,检查条款的修改,参与者,委员,资源委员会,技术人员,Checklist Development,Modifications,ChecklistCommissioner,CAP Resource Committees,Commission on

29、Laboratory Accreditation,CMS,Labs,Printing,检查条款的发展,修改,检查条款委员,CAP 资源委员会,实验室认可的委员会,CMS,实验室,打印,Team Leader Checklist,Released October 2005Assesses Laboratory Directors qualifications and effectivenessMost questions not new but moved from Lab General ChecklistAdditional overarching questions about quali

30、ty management, patient safety and director authority,检查组组长的检查条款,2005年10月发布评估实验室主任的资质和有效性大多数问题不是新的，是从实验室通用检查条款中搬过来的另外的关于质量控制, 患者安全和主任权限等方面的问题,Team Leader Checklist,Detailed instructions on how to:Conduct inspection and interviewsAssess Directors involvement and commitment to qualityChecklist must be

31、completed by Team Leader,检查组组长的检查条款,对以下的详细的说明:完成检查和审核评估主任的业绩和对质量的承诺检查条款必须由团队组长完成,Inspection Process,Assignment and PreparationConducting the inspectionDocumenting inspection findingsReporting findings to the labPost-Inspection,检查过程,分配任务和准备现场检查记录检查中的发现告之实验室检查结果检查后,Team leader notified up to 12 months

32、 prior to anniversary dateLab is notified of team leader and team membersTeam Leader contacts lab to arrange inspection dateInspection may involveseveral laboratoriesFollow-up letter to lab Director,Inspector Assignment,团队组长在检查年到期的12个月前通报实验室会接到团队组长和组员通知团队组长和实验室联系以确定检查日期检查可能包括几个实验室给主任的确认函,检查官的委派,Insp

33、ection Packet,Laboratory demographicsDirector and Supervisor(s)Number of tests yearlyNumber of personnelActivity MenuTests and methods in each sectionProficiency testing requirementsInstrumentationChecklists used in each section,检查资料,实验室信息主任和主管每年测试数员工数量活动菜单每个部分测试和检测方法能力验证的要求使用仪器每个部分适用的检查条款,Inspectio

34、n Packet,Standards for Laboratory AccreditationLaboratory Accreditation ManualPrevious on-site inspection reportLaboratory organization & floor planCurriculum vitae of Lab DirectorVariant Proficiency Testing Report,检查资料,实验室认可标准实验室认可手册先前现场检查报告实验室组织和平面图实验室主任简历不同的PT 报告,Inspector Preparation,Review insp

35、ection materialsMeeting with team leaderInspector trainingMandatory for team leadersSoon mandatory for team membersOther CAP resourcesInspector questions - accredcap.org CAP web site - www.cap.org,检查官的准备,回顾检查材料与团队组长会面检查官培训组长的责任组员的责任其他CAP 资源检查官问题 - accredcap.org CAP 网页 - www.cap.org,Inspector Conduct

36、,Fair, objective, open-mindedDoes the lab meet the intent of the checklist questions?Compliance with CAP StandardsNeed to cite appropriate deficienciesSuperficial inspection unfair to labDirector needs to know of problems,检查官的行为,公平, 公正, 思维开阔的实验室是否符合检查条款问题的意图?服从 CAP 标准需要恰当地指出缺陷肤浅的检查对实验室来说是不公的主任需要知道存在

37、的问题,Inspection Schedule,0800 - 0830Introductions, tour0830 - 1200Inspect larger section1200 - 1300Working lunch; review with team leader1300 - 1500Inspect smaller section1500 - 1600Presummation conf.1600 - 1700Summation conference,检查时间表,0800 - 0830介绍, 巡回检查0830 - 1200检查大的部分1200 - 1300工作午餐; 和团队组长回顾 13

38、00 - 1500检查小的部分1500 - 1600前总结会议1600 - 1700总结会议,Conducting the Inspection,Read,Observe,Ask,检查,阅读,观察,提问,Conducting the Inspection,For each 3 hours in a section:1 hour reading2 hours observing and askingInspection approachesFollow the SpecimenDrill Down (in-depth analysis of select analytes)Teach Me (P

39、retend I am a new trainee!)Use open-ended questions,检查,在一个部分中的每3小时:1 个小时阅读2 个小时观察和提问检查方法跟随样本深入研究 (对选定样本深度分析)教我 (假如我是一名新的工作人员!)使用开放式问题,Documentation vs. Practice,For checklist requirements:Does the lab do it?Is it documented? All procedures must be documented; e.g.CHM.11000 Phase II “Is a complete pr

40、ocedure manual available”)Does practice match documentation?“actual practice must matchthe contents of the procedure manuals.”,文件 vs. 操作,检查条款的要求:实验室按文件操作了吗？有文件吗? 所以程序必须文件化; 例如：CHM.11000 Phase II “是一种完全的可获得的操作手册”)操作和文件吻合吗?“实际操作 必须 与操作程序手册吻合.”,Inspector Summation Report,Part AGeneral observations and

41、conclusionsVerification of Directors qualificationsPart BDeficienciesRecommendationsCopy left with laboratory,检查官汇总报告,A 部分总的观察和结论主任资质的确认B 部分缺陷建议副本留给实验室,Pre-Summation Conference,Team meeting at conclusion of inspectionSets the tone for the summation conferenceReview all deficienciesAnswer team member

42、s questionsAssure consistent interpretation Team members record Deficiencies & Recommendations,汇总报告前讨论会,关于检查结论的小组会议为汇总会议设定基调回顾所有的缺陷回答组员的问题确定解释的一致组员记录的缺陷和建议,The Summation Conference,Scheduled for one hourTeam members present findingsDeficiencies and RecommendationsEducational value of inspectionCorre

43、cted deficiency reported to CAPRemains a deficiency on lab recordIf there are disagreements.Avoid argumentsCAP Commissioner is final arbiter,汇总报告会,预期为一小时组员提出发现的问题缺陷与建议检查的教育价值向 CAP报告的矫正的缺陷在实验室记录中保留一项缺陷如果存在意见分歧.避免争论CAP 委员是最后的仲裁者,Post-Inspection,Inspectors Summation ReportPart A - Team leaders comments

44、Part B - Deficiencies & RecommendationsReturned to CAP Central Office Post-Inspection EvaluationsExpense reimbursement,检查之后,检查官的汇总报告A部分 团队组长注释B部分- 缺陷和建议返回CAP 中心办公室 检查后的评估费用报销,Post-Inspection Review,Lab documents corrected DeficienciesNew or revised policy/proceduresQC records with evidence of review

45、Instrument printouts & Log sheetsPurchase orders and photographsReviewed by CAP Central Office and LAP CommissionerAccreditation decision,检查后的回顾,实验室记录了矫正的缺陷新的或修订的政策/程序有复核证据的 QC 记录仪器打印输出和记录单订购单和照片由 CAP 中心办公室和 LAP 委员回顾认可的决定,Summary,Focus of CAP program:Laboratory improvementEducationRegulatory complianceProgram evolves with advances in laboratory medicineCAP continues to be a pioneer in laboratory inspection and accreditation,小结,CAP 计划的核心:实验室改进教育符合法规该计划会随实验医学的发展而改进CAP 继续成为实验室检查和认可领域的先锋,