大学优品《酒店英语阅读》汇编版课件.ppt

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1、Slide 1 of 15,Hotel English Reading & Knowledge,Unit 1 Hotel and Careers,Slide 1 of 15Hotel English Re,Slide 2 of 15,Scope,Pre-reading Questions Background Information Reading and Finding Phrase Translation Useful Words and Expressions Global Reading Questions Exploring Hotel Knowledge Video Watchin

2、g,Slide 2 of 15Scope Pre-reading,Slide 3 of 15,Pre-reading Questions,How would you define a hotel? What do you think of the characteristics of hotel industry? Do you want to go into the hotel industry? Give your reasons. Which position do you like best? Why?,Slide 3 of 15Pre-reading Quest,Slide 4 of

3、 15,Background Information,A hotel is an establishment that provides paid lodging on a short-term basis. The provision of basic accommodation, in times past , consisting only of a room with a bed, a cupboard, a small table and a washstand has largely been replaced by rooms with modern facilities, in

4、cluding en-suite bathrooms and air conditioning or climate control.,Slide 4 of 15Background Inform,Slide 5 of 15,Additional common features found in hotel rooms are a telephone, an alarm clock, a television, a safe, a mini-bar with snack foods and drinks, and facilities for making tea and coffee. Lu

5、xury features include bathrobes and slippers, a pillow menu, twin-sink vanities, and jacuzzi bathtubs. Larger hotels may provide additional guest facilities such as a swimming pool, fitness center, business center, childcare, conference facilities and social function services.,Slide 5 of 15Additiona

6、l common,Slide 6 of 15,Reading and Finding Phrase Translation,Text A 客房 狭义上讲 全服务酒店 有限服务酒店 休闲旅客 全套房酒店 延时居住酒店 不过是,Text B 围绕 基本必需品 涨落起伏 唯一能够确定的是,Text C 加入 参与到 广泛的 促销活动 在强压之下 与相比,Slide 6 of 15Reading and Findi,Slide 7 of 15,Useful Words and Expressions,outlet n.1. a shop or organization which sells the

7、goods made by a particular manufacturer or at a discount price, often direct from the manufacturer. 专卖店; 直销店e.g. At the factory outlet youll find discounted items at up to 75% off regular prices.2. If someone has an outlet for their feelings or ideas, they have a means of expressing and releasing th

8、em. (感情的) 发泄途径; (思想的) 表达途径e.g. Her father had found an outlet for his ambition in his work.,Slide 7 of 15Useful Words and,Slide 8 of 15,cite v.quote or mention 引用e.g. She cites a favourite poem by George Herbert.cite an example 举例e.g. Youd better cite an example to prove your opinion.,Slide 8 of 15

9、cite v.,Slide 9 of 15,nothing more than不过是e.g. He adds that his work is nothing more than another form of community service. flood v.If you say that people or things flood into a place, you are emphasizing that they arrive there in large numbers.涌入e.g. Large numbers of immigrants flooded into the ar

10、ea.,Slide 9 of 15 nothing more tha,Slide 10 of 15,dine v.have dinner 吃饭dine indine outdine togethere.g. He dines alone most nights,Slide 10 of 15dine v.,Slide 11 of 15,Global Reading Questions,What is a hotel in its narrowest sense? What services can a hotel offer today? How to distinguish full-serv

11、ice hotel from limited-service hotel? Can you tell some examples of unique hotels? What are the characteristics of hotel industry? What does the hospitality industry maily emcompass? What are the advantages and disadvantages of working in a hotel industry?,Slide 11 of 15Global Reading Q,Slide 12 of

12、15,Burj AlArab Hotel 7星由来 56 复式客房 总统套房 专车接送 停机坪,Exploring Hotel Knowledge,Slide 12 of 15Burj AlArab Hote,Slide 13 of 15,Pictures,Slide 13 of 15Pictures,Slide 14 of 15,Video Watching,About Hotel Industry,Slide 14 of 15Video Watching A,Slide 15 of 15,Thank you!,Slide 15 of 15,Slide 16 of 15,Hotel Engl

13、ish Reading & Knowledge,Unit 2 Hotel Classification,Slide 16 of 15Hotel English R,Slide 17 of 15,Scope,Pre-reading Questions Background Information Reading and Finding Phrase Translation Useful Words and Expressions Global Reading Questions Exploring Hotel Knowledge Video Watching,Slide 17 of 15Scop

14、e Pre-readin,Slide 18 of 15,Pre-reading Questions,How do you classify the hotels? What do you think of the characteristics of the resort hotels? What type of hotel is your first priority when selecting a hotel to stay?,Slide 18 of 15Pre-reading Ques,Slide 19 of 15,Background Information,不同规模的酒店自身定位不

15、同、目标市场不同，硬件设施及软件服务都存在差异化，因此消费者的入住体验可能会大相径庭。所以，具体了解消费者对不同类型酒店的入住体验差异，酒店经营者才能更精准地改善酒店硬件和服务，以最大化契合消费者需求。 1、豪华型消费者更愿意分享自己的入住体验； 2、餐饮和服务更多地被中高档酒店消费者所关注，对其满意度也很高；,Slide 19 of 15Background Infor,Slide 20 of 15,3、酒店档次越高，消费者对其价格满意度越低，对其设施满意度越高； 4、经济型酒店消费者非常关注酒店卫生和位置； 5、豪华型和高端型消费者对酒店整体满意度较高，舒适型和经济型对具体的设施和服务亮点

16、印象很深； 6、豪华型酒店消费者最不能忍受洗浴间排水出问题和噪音，舒适型和经济型消费者希望酒店电梯更加便捷。,Slide 20 of 15 3、酒店档次越,Slide 21 of 15,Reading and Finding Phrase Translation,Text A 如以下各项 目标市场 购物商场 归类于 基于 趋于做 迎合、投合,Text B 主要原因 度假市场 把重点放在 客户满意度,Text C 性价比 采购成本 投币式电视 进入一个时代 拓展市场,Slide 21 of 15Reading and Find,Slide 22 of 15,Useful Words and Ex

17、pressions,category n.class or group of things in a complete system of grouping 种类; 类别；范畴place things in categories 分门别类 e.g. “Cultural metropolis” is a new category of metropolitan culture study.,Slide 22 of 15Useful Words and,Slide 23 of 15,occupancy n.1. action or fact of occupying a house, land,

18、etc (房屋、土地等)占有，占领，占用，占据a change of occupancy 2. period of occupying a house, etc as an owner or a tenant (房子等的) 占有期，占用期 e.g. During her occupancy the garden was transformed.,Slide 23 of 15occupancy n.,Slide 24 of 15,rimary adj. 1. earliest in time or order of development (在时间或发展顺序上)初始的，最早的，起步阶段的 e.g

19、. The disease is still in its primary stage. 2. most important, fundamental 首要的；基础性的；根本的 e.g. The primary reason for advertising is to sell more goods. allocate v. allot or assign sth. (to sb./sth.) for a special purpose (为某目的) 配给，分配某事物（给某人/某事物） e.g. He allocated each of us our tasks/allocated tasks

20、 to each of us.,Slide 24 of 15 primary adj.,Slide 25 of 15,accessory n.thing that is a useful or decorative extra but that is not essential; minor fitting or attachment 附属品；配件；附件 bicycle accessories respectively adv. separately or in return, in the order mentioned 各自地；分别地；轮流地 e.g. German and Italian

21、 courses are held in Munich and Rome respectively.,Slide 25 of 15 accessory n.,Slide 26 of 15,Global Reading Questions,What are the general factors influencing the classification of hotels? What is the benchmark for the categorization of hotel in the factor of property size? Could you give us some e

22、xamples of hotels falling into different types based on the four general factors? What are the characteristics of the resort hotel? What are the challenges the resort hotel facing to and the solutions to solve them? What are the characteristics of the budget hotel? What is the current situation of b

23、udget hotel in China?,Slide 26 of 15Global Reading Q,Slide 27 of 15,The Venetian Las Vegas Casino 24-Hour In-Suite Dining Luxury Suites Nightlife,Exploring Hotel Knowledge,Slide 27 of 15The Venetian Las,Slide 28 of 15,Pictures,Slide 28 of 15Pictures,Slide 29 of 15,Video Watching,About Different Types of Hotels,Slide 29 of 15Video Watching A,Slide 30 of 15,Thank you!,Slide 30 of 15,