商务英语培训第一讲课件.ppt

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1、商务英语培训第一讲,1,h,商务英语培训第一讲1h,What is Business English? 什么是商务英语,商务英语，指的是人们从事国际商务活动中所使用的具有行业特征的英语，这些行业包括：国际贸易、国际金融、国际会计、国际运输、保险、银行、营销、物流、企业管理、商业服务等。因此，商务英语即在国际商务背景下使用的英语。,2,h,What is Business English? 什么是商,How to learn Business English?,掌握一定的商务英语词汇、短语和句型,（e.g.音标、基本句型和基本时态）,了解跨文化交际背景下的商务礼仪,（e.g.会面、餐桌礼仪）,语

2、言点在实际商务活动场景中的运用,3,h,How to learn Business English?,第一讲:Meeting and Greeting People,国际音标,相关词汇,相关句型,对话练习,商务会面礼仪,4,h,第一讲:Meeting and Greeting Peopl,国际音标 元音,5,h,国际音标 元音5h,国际音标 辅音,6,h,国际音标 辅音6h,第一讲:Meeting and Greeting People,词汇Introduce adj. ntrdju:s introduction n. 介绍ntrdkn Greet v.欢迎，打招呼 ri:t Corporat

3、ion n. 公司 k:prein Department manager n. 部门经理 dip:tmnt mnid President n. 总统， 总裁 prezidnt Director n. 主管，董事 direkt，drekt(r) Sales representatives n. 销售代表 seilz reprizenttivz Nice adj. 高兴的，开心的 nais Glad adj. 乐意的，欢喜的 ld Good morning ud m:ni,7,h,第一讲:Meeting and Greeting Peopl,第一讲:Meeting and Greeting Peo

4、ple,句型 1：见面打招呼,Hello, Green! 呃，你好，格林！How are you Mr. Wang? 你好吗，王先生？How have you been getting along? 过得怎样？Where have you been? 你去哪儿了？Long time no see! 好久不见！Fancy meeting you here! 真想不到会在这儿遇见你！How do you do? 你好。Good morning Mr. Black! 早上好，布莱克先生！Hello Mr./Mrs./Miss Brown! 你好，布朗先生女士小姐！How nice to see yo

5、u! 很高兴见到你！Im very glad to meet you. 很高兴遇见你。Fine, thanks. 很好，谢谢。,8,h,第一讲:Meeting and Greeting Peopl,第一讲:Meeting and Greeting People,句型 2：自我介绍May I introduce myself? Im. 我来自我介绍一下，我叫Let me introduce myself. Im. 我来自我介绍一下，我是How do you do, my name is. 你好，我是Mr. White，please allow me to introduce myself. 怀特

6、先生，请允许我自我介绍一下。Excuse me, but may I introduce myself? 对不起，但请允许我自我介绍一下。,9,h,第一讲:Meeting and Greeting Peopl,第一讲:Meeting and Greeting People,句型 3：介绍他人Let me introduce Mr. Johnson to you. He is Department Manager of American National Import and Export Corporation. 让我向你介绍一下约翰逊先生，他是美国进出口公司的部门经理。Please allo

7、w me to introduce Mr. Wang, president of our company. 请允许我介绍一下本公司总裁王先生。May I introduce you to Mr. Zhou, managing director of our company.让我把您介绍给我公司管理主任周先生，好吗？This is Mr. Fang, electrical engineer from an electrical company.这位是电力公司的工程师方先生。I would like you to meet my friend, Miss Li. 我想让你见见我的朋友李小姐。Exc

8、use me. Are you Mr. Thompsom from New York?请原谅，您是从纽约来的汤普森先生吗？,10,h,第一讲:Meeting and Greeting Peopl,第一讲:Meeting and Greeting People,11,h,第一讲:Meeting and Greeting Peopl,第一讲:Meeting and Greeting People,12,h,第一讲:Meeting and Greeting Peopl,第一讲:Meeting and Greeting People,13,h,第一讲:Meeting and Greeting Peop

9、l,第一讲:Meeting and Greeting People,14,h,第一讲:Meeting and Greeting Peopl,第一讲:Meeting and Greeting People,15,h,第一讲:Meeting and Greeting Peopl,第一讲:Meeting and Greeting People,16,h,第一讲:Meeting and Greeting Peopl,第一讲:Meeting and Greeting People,Model dialogue,At the Airport A Taiwan businessman meets an Am

10、erican buyer at the airport. Mr. Li: You must be Ms. Rogers from Chicago? Ms. Rogers : And you must be Mr. Li. Thank you for meeting me. Mr. Li: Its my pleasure. Welcome to Taipei. Ms. Rogers : Its good to be here. Mr. Li: How was your flight? Ms. Rogers : Long, but quite comfortable. China Airlines

11、 treats its passengers well.,17,h,第一讲:Meeting and Greeting Peopl,1.介绍他人时的先后顺序,Basic Rules: Introduce a lesser to a more important or senior person. a younger person to an elder person a gentleman to a lady a guest to a host a junior executive to a senior executive an unofficial person to an official

12、 person a peer in your company to a peer in another company a fellow in your own country to a peer from another country a fellow executive to a customer or client,18,h,1.介绍他人时的先后顺序Basic Rules: Intro,2.介绍他人时所用的称谓,Mr., Mrs., Miss, Ms (先生，夫人，小姐) e.g. Mr. Smith, Miss WangDoctor, Professor, Judge, Presid

13、ent (XX医生，教授，法官，总裁) e.g. Doctor White, Professor Clinton President, Premier, Mayor, Governor, General (XX总统，总理，市长，州长/省长，将军) e.g. President Bush,19,h,2.介绍他人时所用的称谓19h,3.可介绍他人的具体信息,比如 你可以介绍你公司的总经理 “This is Mr. John Williams, General manager of our company. He has been loyally serving the company for mo

14、re than 20 years and made great contributions to its development and success.”,20,h,3.可介绍他人的具体信息比如 你可以介绍你公司的总经理20h,4.自我介绍,When meeting somebody the first time, it is polite to introduce yourself first. 第一次和他人会面时，首先向对方介绍自己是礼貌的行为。Tips: 最好能在第一次见面后就很快记住对方的名字，这样，对方会感到很荣幸，双方关系也会更加融洽。,21,h,4.自我介绍When meeti

15、ng somebody th,二、握 手,正确的握手方式：Stand about 1.2 meters away from the other person Extend your right handc. Keep the thumb up and the four fingers straightly extended togetherd. Touch palms before wrapping the fingers around the others hande. Shake no more than three timesShake from your elbow, not your

16、 shoulder g. While shaking, lean forward a bith. Look into each others eyes, with a smile on the face,22,h,二、握 手正确的握手方式：22h,23,h,23h,Tips No.1,不需要握手的情况：a. when the other person has his or her hands fullb. when your hands are not clean enough c. when the person you want to greet is someone much highe

17、r ranked than you (however, the person of higher rank offers his or her hand first),24,h,Tips No.1不需要握手的情况：24h,Tips No.2,If someone doesnt see your hand extended and doesnt offer his or her hand to you, just draw back your hand and smile. B. Points of Protocol in handshaking: If you enter a group, s

18、hake hands first with your host Shake hands with the host again when you leave; In western society, when a lady meets a gentleman, it is tradition that the lady offers her hand first.,25,h,Tips No.2If someone doesnt se,三、交换名片,1. 何时?At the beginning of or at the end of informal meetings.如何？a. Handing

19、 your cards to others: Presenting a card with two hands conveys respect, better holding the card by the two upper corners. b. Accepting a business card: When receiving a business card, making a point of studying any business card, commenting on it and clarifying information before putting it away; T

20、reat the card with respect.,26,h,三、交换名片1. 何时?26h,27,h,27h,三、交换名片,3.名片的内容Basically including such details as name, rank, company and contact information (e.g. telephone number, fax number, correspondence address, email.),28,h,三、交换名片3.名片的内容28h,29,h,29h,30,h,30h,Thanks for attention!,31,h,Thanks for attention!31h,