2024年全球人才趋势-亚洲篇（英）-68正式版.docx

ht<xkjc1.k>nDrrvehumarentricp<odcUityAixtiortotrtandequityBooetf»erp8teimmunesystemCuIiVBteadigrts1.-hrstOuRureC<xiuon8rro11aM6SurveyIntroductionThewor1.dofworkisinfu1.1.metamorphosis,foreverchangedbytheseismicshiftsofthepastfewyearsandacteratdbytheimminenthuman-machineteamingrevo1.utionJustasorganizationsweresett1.ingintoane/norma1.-Withafocusonhybridworking,mprhesivehea1.thandwe1.1.-being,digita1.ization,andupski1.1.ing-GenerativeA1.(GenA1.)burstontothesceneChangingnoton1.yhowpeop1.eworkbutth©workexperienceitse1.f.GenA1.hasbeenmetwithequa1.measuresofuneaseandoxdtement.Wi1.1.itproducearea1.productivity1.ift?Cantheincreasedriskexposurebeeffective1.ymanaged,andisitworthit?WhatWiHbethepernanentimpactonthecompetitive1.andscape?Thesearetheconversationsdominatingboardroomsandteamchats,withoneuniversa1.truthemergingUn1.ockingthepotentia1.ofthisnewwor1.dOfWorkmeanskeepingpeop1.eattheheartoftheVanaofrTIabOnagenda.Thereisnoescapingtheneedf<xnewwaysofWOrkEandnewways(ova1.ueYaWker$.Thesocieta1.dynamicsemanatingfromIheIas1.陋Wyears(inc1.uding1.ouderca1.1.sforfairpay.betterworkingconditions,andIeSSenvironmenta1.impact)areaggressive1.yreshapnngtheWOrkcontract1.eadingcompaniesarerethinkingteirPeopeepfactoces,and1.everaginggreaterta1.entsciencetoensureamoresustainab1.e,eqwteb1.eandIntu1.1.veworkexperience.Figure1.Gpo1.itica1.andsocioeconomicforcesimpactingthree-yearp1.ansC-su1.tequestion.Wh½ofmefo1.1.owingareinf1.uencingyour3-yearp1.ans?(Se1.ectuptofive)InOabon.currency,andcapita1.concernsD>g4a1.acce1.erationindudmgA1.Rtse&a1.ternate.fiexWe.orOatntuUveworkmode1.sShiftingecon<xnk:tterestsTheurgencyiscomingfroma1.1.stakecMrsTWoinfiveworkersbe1.ievethatIhev/or1.dofworkis(Undamem吟brokenandoneinfourwishtheydidn'thavetoworka1.1.Peop1.ecravethepeaceofmindthatcomeswithjob1.securityandnanciawd1.be1.ng-stap½thatbecomeincreasing1.yimportantduringtimesofupheava1.E×trvesarea1.soseekingso1.idground,focusedonkeepingtheirbusinessrurwgbyaddressingif1.atx).digita1.acoe*erabo.anda1.ternativeworkImode1.s(seeFigure1).C1.imateconcernsarehrtbgdosertohomeas11xxefrequentextremeweatherevents1.impactExtremeweatherornatura1.disastersacc1.era1.edbyc1.imatechangeNewbus*wsse111rarrtsanddigita1.-firstdisnpkxsCyberriskStakeho1.dercapitamBusinessinterruptionre1.atedtohea1.thcrisisRaeoforganizationsindrivingsooa1.ImpactZequityThankyoutothe12,200÷Cstexecutives.HR1.eaders,emp1.oyees,andinvestorswhoparticipatedinthisyear'sstudyDCwnfrom28%(8th)in2022in9wrp1.artsHRremainsanxiousabout11sing1.aborRismgheathcarecosts5»mEeMggandski1.1.s(XWaI1.hht11d11sknvronmemshortages.And89%ofa&setmanagersseeanengagedNetzeroandenvironmenta1.goa1.sworkforceasakeydfivero1companyva1.ue.McrcvGM>aiHkc1.Trends2024ht<xkjc1.k>nDrivehumarxentricp<odcUityAixtiortotrustandequityBooetf»erp8teimmunesystemCHvBteadigrte1.-hrstOuRureC<xiuon8rro11aM6SurveyTheC-suiteisbracingforriskFigure2:HRprioritiesforthe2024Peop1.eagendaIniUa1.rvesthatexecutivesbe1.ievev/i1.1.de1.ivertemostIxjsinessgrow1.hTbeErtxJMtbusinessenviror11wtSbwSnos11sXWky,.ofeasupProtractedconKcts.Skrtthftanciaide1.r*e,he1.eas,busness9r0wrthmarkets,andhighoperationa1.costscontinuetohaunt!bebus½sscommunityAddinaraftofe1.ectionsinkeygeographiesin2024,andrt,snowondernearIermrisksdominatetheC-suteagenda.ThisfocusonthePCeSenteOoneenwggfgnexecubves,tong-termpessimism.Neaf1.ytwo-thirdsPreaCta'stormy*orrufbu1.enOa1.oOkovertenext10years,accordingtothe2024G1.oba1.RisksReport.4.ImprovingourHR/Peop1.eana1.yticscapab1ies5 RWGS11gWorktoincorporateA1.andautomationincreasedagiKy6 .EnhaocingzhxxJerniziogregardspracticesweat1hef1.h9t07f翌偿riskmanagementar>d7more1.nbeeftcare1.aeedtoretjremen1.SaV叱andZnda1.we>bangpeop1.emanagementStrategesthatdnv©1.ong-termourMS/Sagenda1Enhancing(beEX，EVPIoattractandretaintop1.atentaccountabiity.meScs,reporting2InvestingmoreinbenefitstoimprovehySicaUmentaIhea1.thcostsOntheagenda«Initia1.ivesthatexecutivesbe1.ieve¼i1.1.11.ImprovingSusIainabAtyfESGfor50of12.Combabngincreasedhea1.thandbenefitHR1.eaders3.ImprovingWOrkfQrcep1.anningtobetterinformbuybuW,b(yrowstrategiesp1.atforms13ROIMgoutnewHRtec/optimizingexitingg1.oba1.1.y14.DevedngonDEIgoa1.s15Redesigningourworkoperatingmode1.16. OptimizingtheHRservicede1.iverymo17. PuttingSuatarfiafciIityZESGattheheartofSUSWmJbi1.i1.y.Asorganizationstxaceforuncertainty.8Designrngta1.entprocessesaroundsMIsexecutives'IoPstrategiesforaneconomicdownturnarete1.1.ing：Theywi1.1.doub1.edononA1.investment03%),resW1.1.iog(40%),anddigita1.transformation(39%).On1.yeinftvesaidtheyWouIdreducetheirxktofced11fromoneinfouri2022).Thissigna1.sapo&1.1.veVendstandards18Dev11ngonWEFGoodWork9Improvingpeop1.emjjnager<CapabiIiUes10.Irwesbngin1.atentassessmentandGmPtoy©8ski1.1.sdevekx11tsignificantF<AAactivity19Cu1.1.ivatingad<gita1.*firstcu1.ture20.Restructuring,dov11s*zing,and,orOntheagendaforon1.y15%HR1.eadersIOWardbreakingtheexhaustingCyeieOrChUrnandburn-andref1.ectsHRSfoCUionbuitdmgfromwiJ<n1.ackofconsensusamongstakeho1.dersyear.Near1.ytwo5rds(63%)ofexecutivesbevMostHR1.eadershavePianStoenhancethegoa1.s,yetexec1ivesseetheseareasastopdecisions,and55%cXesocia1.susta<nabi1.ity(ajobs.emp1.oyeedriversfocusnotpeop1.e,ShOsdbemaderedundant.YGtwith1.essva1.uepropositionandexperiencethyearIobetterofbusinessgr1htyearSeventypercentof8equ>ty.socia1.inc1.usion,andsocieta1.impact)thanattractandreUWtop1.atent(seeFigure2).Fewerasseiasaone-thirdveryConfkSerUtheycanmakehuman-aremanagerssaythatacompanyspeop1.esecondarydriver(aeadofenvr<xv>enia1.machineprioritizingSusIainabiMyaocountab*ty,Goodsustainabi1.itySustainabdityteamingasuccess,navigatingthefutureofworkwi1.1.Work'(e1.udingturnover,emp1.oyerbrandandta1.entandgovernance)recog(itotatPeop1.erequireattentiontoPe心IenIpeop1.eissues.StandafdSjanddiverse1.y,equity,andinc1.usionpenestrength)isCfibCa1.toIZQrmif>ginvestmentrisks(DEI)arebusinessrisks.MvrcirGtoturfTakvi1.TrwctaN)"ht<xkjc1.k>nDrive1.jf113r>cen1.ricPfOduc1.MtyAnchortotrustandequityBcostthecorporate<nrrjnesyste<nCM8te8O1.atRbn闾ctxeCOndUStonSurveyde11x>gf8pic8Makingwork-work":Whathe1.psemp1.oyeesthriveandputtingtheonusonmanagerstoensure(hatOrganizationsarebeingtestedtheirpeop1.e1.eaveworkfee1.mggoodaboutte*wWaVSdayyandenergizedtortomorrow.Whatdrivesasenseofrt,schangingthegame.OverKaMofexecutives(54%)be1.ievetatthe<businessesM1.notsurvivebeyond2030withoutembraxgA1.atsca1.e.Toca<ta1.zeonthemostDespitesomeSoftenGgofthe1.abormarket,breakthroughofOUrtime,orgamzaboossti1.1.strugg1.ewithteirta1.entthatIheifbu&nessandpeneefevatmgtheimportanceofretenteonthrivingvanes,butafegrssxana1.ysisshosthat42%ofttwsvariancecanbeaccountedforacrossfivehumanprogress.(hmenso11s(seeFigure3>.ZSFrgure3:Whatrea1.1.ymakesadifferencetoThisyear,so1.vingforbusressagtyar>dpeop1.esustainabi1.ity的Cdtiea1.JHRprofessiona1.smMghgowthcompanies(se1.f-reported10%reenuesignificanttechno1.ogica1.orgazabsneedtoensurepeop1.epunsareampMymgFinancia1.stabi1.ityofpurposeMycompanyhe<pmeaffordbe1.ievemyVvOCkcontributestomedica1.care."WottvMMesmission.*.,Mycompanyhe1.psmeprepareforretirement-SensoaDigita1.enab1.ementgrowthorgreaterin2023)aremoreIikdytodescribetheircompanyasagi1.e(54%)andfocusedonte1.ongterm(49%)thanthoseinICWgrcwthcompanies(1.essthan3%growth)FeVerthanha1.fofexecutives(46%)arcconfidenttheirorganizationcanEetcustomerPernandwithitscurrentta1.entmode1.,andonfy27%strong1.yagreethattheirworkforcemode1.sareagi1.eenoughtopivot1.atentfromoneareatoanother.Organaationsthatareoutpacingcompetitorsarestnd*ngaheadonfourpriorities.Theyrecognizethathuma11-cntncPrOdUCtfVityrequiresattenbtohewworkisevo1.vingandthesksandmotivationsthosedoingIheWorkThGyappreaatethattrust'thetredia1.ogueofwork,fortifiedthroughtransparencyandequitab1.eworkpractices.Asrksbecomemoreconnectedand1.esspredictab1.e,theyunderstandthatarWehaveag<1.a1.-fBtcu1.ture.*TheyTheproductivitygainsofyesteryearhaverunth<n«w1.v1.ofriskawarenessandmitationisessentia1.course.ThecostofIafcorisnotabating,andoffshormg.tobui1.dingareadyandre&1.ientworkforce.near-shoring,andbusinessprocess-acknodgothatasworkbecomesEorecomp1.ex,engineeringHwi1.1.becritica1.tosimp1.ify,engageandin&piretheirareno1.ongermovingthePrOduCtMty11ccd1.o.workforcetoWardadigiUfy-infu&edfutureNh4$Now.organizationshaveeheopportunitytode1.h/erneverbeenmorecritica1.1.odesignfortomorrow.techno1.ogyarbitragethatcannoton1.yun1.eashIhepianfortransitions,andcu1.tivateaCuturefecea1.1.potentia1.oftheirworkforcebutofferanew(andsUkebo½erscanthriveinperpetu4motion.muchneeded)costandreturniand$cape.4GenA1.ishere,andPsycMogicaisafety 1canbringmyauthentic$e1.ftowork." 1fee1.empoweredtomakedecisionsindependent1.y."Mycomf>anyhe1.pskeepmysk三suptoda1.eJ PUrWOrkandWOrkpracticespromoteautonomyanddignity." "1.canvoicemyopinionOpeftywithoutfearoffepefcussion." haveaccesstothe1.atesttech(e.g.,GenA1.)todomyjob.” ,MyWCXkexperienceisdesignedtobringoutthebestinme?Sk1.iSgrowthandjobsecurity 1.wi1.1.haveacareeratmycompanyevenifmyjobise1.iminated*boostproductivityin2024an)MercofGWTwTrwcE2024dbeyond(SCGFigure4).Workredesigneffortsmtf<kjctk>nDrKehuman<entncPioductiRyAixtiortotrtandequityBooetf»eoorp8teimmunesystemcapturetheupsideof'augmentedmte川gence.Fifty-six80%oftodaysjobsare1.ike1.ytobeaffectedbyHnewtechno1.ogiespco11*seGffioencyhkes.whydoPcoductrvitygainsremaine1.usive?Onereasonisthattechdetoymentsareno<trans1.atedintonevwayofworkingandnotenoughtimeisspentonhe1.pingpeop1.emakethechange.Anotheristhattraditiona1.19%OfIObSwi1.1.see50%o1teirtasksaffectedNow.organizations1.argeandsma1.1.ar©ragtopercentofexecutivesseeA1.asajobCfeatof1.theiforganization(44%be1.ievetheoppose),butwithemfoursaymgthatA1.wi1.1.fundamenta1.1.ychangetheirbusinessmode1.,changeswi1.1.permeateacrossa1.1.obs.B<xhexecutivesandHRar©grappMgwithoquestion:What¼i1.1.betheimpactontheWOrtdOrC8andtheski1.1.sneededtocompete?GBneQ1.MGA1.a1.readyaugmentingjobsattetask1.ee1.anddemandingashiftinski1.1.sets(seeFigure5),usheringinanewaroundhowbesttomeasure,reward,andCu1.bvatehumancontfijtion.Figure5.Thepowerof'And'HoWGenerativeA1.isaugmentingjobsMostimportant1.y,virtua1.1.ya1.1.jobswi1.1.seetheircoreCHvBteadigrte1.-hrstOuRureC<xiuon8rro11aM6SurveyAugmentedbyAJrz耳3"IW1.FWD5WIntfOAicttonDtr.'humar>centficp(0Ajc1.i1.yAnchortoVstandequityBoost(heooqxx8teimmuneytefnCUttvaieadQftaMrstojDjCondusiondemographerFigure7.Increasingproductivitythroughintentiona1.workdesignHRquestion:Whichworkdesignchangeshaveyourecent1.ymadoorarep1.anningfor2024?(S*ecta1.1.thatapp1.y)Designingworkfornewdemandsbyampfyingb!e1.1.encetoenaMetgerquafaTywork.Theyseethepotentia1.otMmafWnaChIneFrfty-Ihreepercentofexecu(resteamingtomitigatesomeoftheReCentKimo1.emen&edP-qfor2024NotonourprojecttfiatA1.andautomationwi1.1.mostpre&singUUentrisksofDefiningro1.esaremostsuitab1.etoagi1.eworking17%Mentifyingro1.esmostsuitab1.eforjobsharing18%bringa10-30%productivityboosttotheirorganizationoverIhenext1.reeyears,andanadditiona1.40%seeanevengreaterupside.OUrtime-constrainedsupp1.y.f*sig1.abors1.s.ineffectiveta1.entmobbty.1.ow丫，OfkforCeMefgytev1.s.andmoreTheseWen1.ifyingSkiIIsZrdesbestservedbygrtreeanceworkers20%Wentifyingro1.esmosts1.ab1.eforhybd,re11x>tworking15%Quantifyingth©ROIofWOrkdesignand/ortecinvestments17%BringingmorerotesbackintotheOrganaatIOn(m-s<jrcng)19%Engaginginco-optitk(co1.1.aboratingwithcompetitors)21%Jooningatantconsortiumtoshareta1.entwithothercompanies22%benefitsEstimatessuggestthatA1.cou1.dwberea1.izedon1.yifworkaddt1.1.iosofgrstotg1.oba1.iseconomy.，WhitetheseMUreSdesignedaroundhowhumanswan<toworkandtheirski1.1.s42%ar©a1.1.u11ng,PfOdUCuvitygainswi1.1.remainoutofreachun1.essOrganaabOnStakeafundar1111u1.ookathowworkisdonetodayandactive1.yredesignforamachine-augrnentcdfutureEmp1.oyeesreportthatonethrdarecontinuous1.ynurturedatpec©withtecro1.ogica1.advances.Tothat©nd,98%oforganizationsarep1.anningWOrk(designchangesin2024.withincroascdprodudiv<yasthemaindrrer.TheirrecentOutsourcingasignificantPOC1.Onoftheworkforce21%Transdiorwigsomeemp1.oyeestog。'FreeJnwstatus24%Redesigningcareerrx>de忡MayS14%Deconstfuctrfigbstotaskstorreconfiguration20%Movingmorero1.esoffshore25%M»cirGroNIa¼mTN22024Wredesigneffortsfocusedonoftheirworktodayismundanek!en!ifying%ichro1.esarebestandsuitedrepetitive,presentinganobviousfornontrad1iona1.workopportunityforprocessandmode1.sandre-1.ocatingwork(odifferentta1.entOOgnigaautomationButA1.boM$oots(seeFigure7).HRpromiseasmorethanjustan1.eadersmIwergowtborganizationsetfpciencyp1.ay.One-tfd(32%)ofaremore1.ike1.ytosaytheseexejtrsbeftev©A1.wi1.1.addtheworkmostva1.ueintherorgamzaboadesignchangesarenotonthe*roadmapthisyearmtf<kjctk>nDrKehuman<entncPioductiRyAixtiortotrtandequitytieCOfpaetesystemCunvateadigrte1.-hrstOuRureCefxiUaOn(J9rrorapcsSurveyThougtKfuIworkdesignwi1.1.broadenanOfganizatonsbui1.dmgamoretate111.suppoptions,acritica1.advantageven48%WhiCbro1.esareofHR1.eadersseeSkeSSbodagesasatopthreattof1.cw-1oxxkta1.entthe*businessthisyear.Bydeconstructingjobsandunder1.yingcareerredep1.oyingtaskstooptimizework,organizationscanenab1.emoreagi1.ecreatenewjotathatref1.ectChangingSgneedsandP1.Mformshavemademakeworkmoreaccessib1.etor>or>traditiona1.ta1.ent.caieogog.Companiesthataresystematicapproachhaveidentifiedbestsuitedtofixed,f1.exib1.e,ormode1.sandstrengthenedtheirarchitectureandSkeSIaXcXKXnytoWaySofworkingAhpoweredIbefixed11ex11ov/framevo<keasier(ooperationa1.ize.BtpiacesFixed,f1.ex,f1.ow:Optionsforconnectingta1.enttowork Jobswithpre-dotcmwwdnopre-definedvo1.umeofworkWOCka1.k>catedon JobsthatdemandconsistencyduetoControIZexpertiseactrvitya1.igned Stab1.ero1.esthatbenefit JobsWiSaproportionof1.imeJQbSwithdesignatedfor11ofixedtasksOWWand Addtiona1.act1.v<iesfrom士rwodsbasisinterna1.gigs,marketp1.aceBurstsofOppoctuniiies.etc.IocaaMtyintfo<Kjc1.k>nMmarxentficctiityAnchortotrtandequityBooetfieCOfpccateimmunesystemCUv8teadigrte1.-hrstOuRureCofXiusion8rro11aM6SurveyF1.exib1.eworkingcontinuest