英文询盘邮件回复范文.doc
英文询盘邮件回复范文 英文询盘邮件回复范文1可以针对首次来信没有明确需求,联系信息不全的客户Dear Mr. Amir,Many thanks for your inquiry dated(of) _ from alibaba.In order to let us make more correct quotation accordingly, please kindly tell us the e_act model number you prefer after checking our website of .Besides, to help us offer the best price, please also introduce your company as many details as you can. Such as your company foundation time, how many workers, major product lines, company website and last years sales turnover if possible. More details better price.Waiting for your early reply.Best RegardsAmy可以针对首次询盘比较明确,且联系信息较全的客户。Dear Mr. Naresh,So glad receiving your enquiry for our Barbies collection from Alibaba dated _. Thanks a lot.We are a leading manufacturer in childrens wear in China and our products have been e_ported to customers all over the world such as _. The Barbies Collection is the most popular style in our factory, selling fast.However, detailed price list for the skirts and long pants will be sent to you based on your specific further product description such as color, specification, special design requirement etc. Please check the following styles photo which should be suitable for your Indian market and tell us more requirements on the e_act skirts and long pants.Please do not hesitate to contact us if any question and we are waiting for your reply.Best regards,Amy可以针对首次询盘,需求明确,要求报价的客户。Dear Mr. Muller:Thank you for the letter of (date) enquiring price for our boys t-shirt.To close our deal a.s.a.p, we offer you firm CF Limassol USD _/pc. Payment by irrevocable L/C to reach us one month before the time of shipment. This offer is subject to your reply reaching us before (date). Please refer to the attached files for packing and product specification info.We allow a discount of 5% if your order e_ceeds USD 5,000. And there has been a heavy demand for our t-shirt and our factory is fully committed right now.Therefore, at the most competitive price we offer, we hope to receive your reply withquestions if any or an order soon.Best regardsAmy可以针对首次询盘,需求明确,要求报价的客户。Dear Johnson,We are so glad to know you are interested in our product 106.248, 106.249,106.250 series and very glad to enter into business relationship with you.As Australia is our important strategic market, and in order to help us both to push sales here, our company prefer to offer you the above "cost" price to hit your target.Hope so competitive price can help you get your market soon .By the way, could you pls tell us which color you like most and what kind of packing way you prefer?Your prompt reply will be highly appreciated.Best regardsAmy英文询盘邮件回复范文2Dear Edison Bonilla,How are you? Thanks a lot for your mail and your trust on us.I noted that you are interested in our products with item BL-88, I think you got the size and specifications from the details from ALIBABA.The price of it is enclosed. Please check. As usual,we use the T/T as payment.And our minimum order quantity is 1000pieces.We separately enclosed our full e-catalogue. Please feel free to ask me,if you have any more question./I kook forward to hearing from you. / I can send samples to you, if you reply to me/I can do for you some special samples, if you reply to me /Yours,sincereStar ChengCompany: Shenzhen Qkie Electronic CO., LTDCuntry:ChinaAdd:5/f,Building A,_i_iang haoye Technology park,Fuyong Town,Baoan District,ShenZhen City,ChinaTel: 86-755-2751 2960Cel:+86 13249854876Fa_: 86-755-2751 6546Gmail:qkiewirelessgmailWebsite:.cn建立业务关系Dear Sir or Madam:A few months ago we had the opportunity to see a display of your productds at the Guangzhou International Trade Center ,and we were most impressed by the quaity and low prices.We should like to offer you our service as a trading firm ,and would mention that we are e_perienced importers of our country ,and are enjoying a good reputation all over the world.In addition ,we operate our own advertising agency ,and we can use the latest marketing procedures quite efficiently.You will be sure of your sales if you would allow us to promote sales of your products througout China .Your early reply will be highly appreciated.Yours faithfully,1. we are one of the largest importers of .inand shall be pleased to establish business relations with you.2. we enclose a copy of our catalogue for your reference and hope that you would contact us if any item is of interest to you.3. we ,therfore,take pleasure in informing you that we are an enterprisemanufacturing shirts.开发信4. the products manufactured here have been proved by a scrupulous test to be sound.严格的质检认证5. Enclosed are a brochure and a copy of our price list to give you a general idea of our products available.寄手册6. We are sending you separately our pattern-book with the price list.随函附寄7.We are confident that you can do some profitable business.相信贵方可以获利。8.We would like to enter into direct business relations with you on the basis of equality ,mutual benefit and e_change what one has for what one need.平等互利的基础上9.don t remember to tell you then Me_ican market is very competitive 市场竞争激烈10. The designs and colors of all products will almost e_actly match your needs询问详细信息包装和唛头1. We want you pack the tins in cartons ,each containing 12tins,separated by corrugated paper dividers.2. We trust that you will give special care to the parking in order toavoid damage in transit.3. Each case should be marked with the following: name of thecommodity, quantity, country of origin, etc.4. We can do e_actly according to your packing instructions. 支付货款1Dear Sir or Madam:We are writing to refer you to our letter dated Jan 11,2004, in which we confirmed the acceptance of your order NO .309.In that letter,we promised that the shipment would be made by the end of March subject to your L/C reaching here by the end of January.However until now we havent received your L/C.Would you please promptly instruct your banker to open an irrevocable L/C at sight in our favor without further delay so that we can arrange for prompt shipment?If your L/C cant reach us within 10 days ,we are afraid that we may be able to ship the order as instructed.We are looking forward to receiving your early reply.2Dear Sir or Madam:I have received your letter to tell you that I have today through the National Bank established the confirmed,irrevocable Letter of Credit NO.778 in your favor for the amount of Euro 62,000 payable by sight draft accompanied by a full set of the shipping documents.3.Hi Mike,Samples received and already passed to vendor. The material was PP, not ABS. Offer sheet is preparing and will be sent to you soon. By the way, raw material increased these days, pls make a decision quickly to go ahead after price confirmed. Well arrange the mass production asap.Thanks and best regards,C4.开发信RE:the SECRET how to reduce mouse costHiGood day.Shenzhen Qkie electronic technology Co.,ltd trading here, e_porting MOUSE / KEYBOARD with good quality and low price in US. We are pleased to enclose you our ENTERPRISE CULTURE,pls kindly check. Call me, lets talk details.BR,StarCompany: Shenzhen Qkie Electronic CO., LTDCuntry:ChinaAdd:5/f,Building A,_i_iang haoye Technology park,Fuyong Town,Baoan District,ShenZhen City,ChinaTel: 86-755-2751 2960Cel:+86 13249854876Fa_: 86-755-2751 6546Gmail:qkiewirelessgmailWebsite:.cn各种询盘回复范本高效回盘5大要诀及时:接到买家询盘,要给予及时反馈,确保询盘回复有效性。通常在1小时内完成回询盘,订单生成的率高达70%,回时间超过10小时,会大大降低订单生成率。专业:卖家应具备丰富的行业知识,对于客户关于产品方面询问,能够给予专业解答。准确:要将回复信写得很清楚,首先要正确理解买家来函的准确意思,如有不清楚的地方,则应立即去函向客户询问了解,切忌一知半解。具体:尽量一次性多传达自己的意思,以免来回沟通错过了商机。格式:格式一般分为称呼、正文、敬祝语、落款几个部分,语言简洁准确,避免出现语法和拼写的错误。鉴于东西方文化的差异建议回答卖家问题直截了当,一般疑问句建议先回答yes或者no,然后再补充自己需要说明的。 回盘参考模版不同状态下订单,回复询盘的方式和技巧各有不同。下面将订单状态大致分为一下几类:1、未付款询盘回复:第一主动出击,当买家下单后应及时主动与买家联系,联系内容可以按照先后顺序包括为打招呼,对产品进一步的介绍,并告知请付款以及时查看库存备货,尽快发货。下面一个不错的回复:Dear _,we have got your order of.The bag you order is one of the hot items from my store and it is made of high quality leather. But the order seems unpaid. If theres anything I can help with the price or size etc.When the payment is finish, I can stock up the item and get it ready for shipping.If any further questions, please feel free to contact with us.ThanksBest Regards2、已付款订单的回复:主要内容包括确认产品的规格,尺码等等具体事宜,表现卖家的专业性下面是一个不错的例子:Dear _,I am very glad to hear from you. The biggest size we have is 39. And this shoes is little bigger in size. So I think 39 will fit.If you have any other questions, Please feel free let me know.We are looking forward to getting your early reply.Best Regards3、发货后的回复:从货物离开中国海关至买家收到货物建议每个阶段卖家都给买家发一封邮件通知买家,直到买家收到货为止。因为买家付款后都急于收到货物,而邮寄过程一般又是5-10天不确定的,因此这样随时通知买家货物状态一是表现自己商业城信度二是及时的沟通能让买家不再急切询问。A、告诉买家订单详情Dear Customer,The item you order is already shipped and the tracking number is _The mail status is as follows:SHANGHAIDispatch from Sorting CenterThis is the status of your order. You will get it soon.Thanks for your support and understanding.B、 询问是否收到货物Dear customer,EMS tracking information(EMS网站查询)This is the status showing on EMS. Have you already got the items? If you have got the items, please let me know.Thanks4、 客户投诉产品质量有问题Dear customer,I received the boots but I cant sell them because the Gucci bo_ was ripped up if you cant secure the packages better than that then you will not be hearing from me again!Dear friend,I am very sorry to hear that. The damage must happened during transportation. I usually make sure everything is in good condition before shipping products out. I make sure giving you more discounts to make up when you buy from me ne_t time. Thanks for your understanding.Best Regards5、订单完成Dear customer,I am very happy to see that you have received the items. Thanks for your support. I hope you satisfy with the item and looking forward to do more business in the future with you.ThanksBest Regards6、提醒买家给自己留评价,这是在交易结束后很重要的一个环节Thanks for your continuous support to our store, and we areimproving ourselves from service, quality, sourcing and so on.it would be appreciated if you can leave us a positive feedback ,its a great encouragement to us,if theres anything I can help with ,dont hesitate to tell me .Best wishes7、折扣Dear _,Thanks for your message.Well, if you buy the 2 items, we can offer you a GBP 0.26 discount. Once we confirm your payment, we will post the item for you in time.Please feel free to contact us if you have any further question.Thanks Best regards!8、常见问题回复A、推广新产品,采购季节期间根据自己的经验,可给买家推荐自己热销的产品。Hi there,As Christmas is coming, we found hair straightened has a largepotential market. Many customers bought them for resale on DHgate or in their retail store because its a high profit margin product.we have a wide range of GHD mk4 STRAIGHTER products on sell as well. Please click the following link to check them out. If you have more than 10 pieces in one order we can help you get a wholesale price. Thanks.RegardsB、货物断货,货物偶尔的断货只要认真解释一下,买家一般能够理解,最好的办法是告诉买家自己会积极尽量帮他找到库存,同时向他介绍类似的款式供其选择。We are really sorry that the bag you order is out of stock at the moment. I will contact the factory to see when they are going to be available again. I would like to recommend you some other pretty bags which have the same style. Hope you like them as well. You can click on the following link to check them out.If theres anything I can help with, Please feel free to contact us.Thanks.RegardsC、改完价格再次催款,很多情况买家下单后觉得运费过高,不愿意付款希望卖家能够给与折扣,下面的回复可以借鉴一下:Hi there,We already reset the price for you. I give you another 10% discount on top of the original shipping price. Because the price we offer is lower than the market price and as you know the shipping cost is really high, we do not make much profit from this product. Hope you are happy with it.IF any further questions, please feel free to contact us.RegardsD、大量订购询问价格,大量订单询盘买家若是赶上采购季节应该是很有诚意的买家,对他们的回复要详尽一些,内容一般包括样品的价格,采购量和相应的价格,这个报价建议是包括运费的,给买家感觉是给他的一个优惠。Hi there,Thanks for your inquiry, and we really want to do more business with you, and I think it is the best way to place an sample order which is 45 USD shipping included, If 100 pieces in one order, we can offer you the bulk price which is 39.5 USD/piece. I am looking forward to your reply.Regards英文询盘邮件回复范文