BEC 口语.docx

BEC 口语Whats important when evaluating the success of teamwork? -Mutual trust -Full co-operation Whats important when communicating management messages to the staff? -Overall purpose -Feedback on performance Whats important when aiming to control production cost? -Quality supplies -Efficiency of production line Whats important when aiming to slash business overheads? -Budget and management -Long-term effects Whats important when coping with a heavy workload? -Benefit system -Time management Whats important when designing the layout of an office? -Appropriate use of space -Amount of light Whats important when developing logistics strategies? -Customer service levels -Information management Whats important when measuring corporate performance? -Business ethics -Environmental protection Whats important when selecting an employment interviewer? -Personal quality -Interviewing skills Whats important when choosing a training program to attend? -Content/subjects covered -Trainer Whats important when choosing a new career chance? -Location -Starting salary Whats important when thinking about going for a promotion? -Work-related qualities -Personal qualities Whats important when motivating senior executives? -Stock options -Perquisites/special benefits Whats important when aiming to retain good staff? -Pleasing work environment -Career opportunity Whats important when managing ineffective performance? -Training -Transfer Whats important when deciding base salary? -Salary level of comparable companies -Availability of local workforce Whats important when dealing with problem employees/employee misconduct? -Role of immediate supervisor -Discipline Whats important when planning health and safety training for employees? -Selecting training contents -Staff involvement Whats important when managing a busy schedule? -Time management skills Others cooperation Whats important when managing job stress? -Hobbies -Job target Whats important when choosing transport for a business trip? -Comfort -Cost Whats important when choosing an airline for a business trip? -In-flight catering -Destinations offered Whats important when choosing a hotel for people travelling on business? -Location -Facilities provided Whats important when choosing a hotel to stay on business travels? -Size -Workout facilities Whats important when planning business trips? -Purpose -Travel arrangement Whats important when selecting an agency top arrange business travel? -Reputation -Speed of service Whats important when preparing for a business trip? -Delegating essential tasks -Staying accessible Whats important when having a business travel abroad? -Advance preparations -Arrival time Whats important when selecting staff for fact-finding tours abroad? -Position in the company -Previous experience of other countries What is important when developing new products? -Market research -Screening What is important when setting prices for new products? -Costs -Demand What is important when promoting a product? -Advertising -Sales promotion What is important when aiming to increase sales of a product? -Advertising -Bonus for sales staff What is important when deciding packaging for products? -Image -Packaging design What is important when choosing household appliances? -Brand names -Technology What is important when dealing with customer complaints? -Remaining calm -Suggesting a solution to the problem What is important when maintaining customer loyalty? -Discounts -Quality products What is important when selecting the type of marketing channel? -Geographic concentration of the market -Services provided by middlemen Whats important when designing a company brochure? -company culture -costs Whats important when designing a company magazine? -Target readership -Contents included Whats important when sending corporate gifts to foreign business clients? -Cultural differences -Company logo Whats important when considering to sponsor a sports event? -Target audience -Media coverage Whats important when dressing for a job interview? -Professional image -Being clean and neat Whats important when entertaining your business clients? -Appropriate venue for entertainment -Clear objectives for the meeting What important when selecting a company location? -Demand for products or services -Transportation Whats important when exporting goods or services for the first time? -Cultural differences -Professional advice Whats important when entering a franchising agreement? -Brand name -Training Whats important when dealing with competition? -Pricing with competition -Advertising strategies Whats important when conducting computer training? -External experts -Participants Whats important when choosing new computer equipment? -Reputation of the manufacturer -Provision of staff training Whats important when introducing new computer software? -Potential benefits -Convenience to use Whats important when improving computer network security in a company? -Security systems -Taking advice from consultant Whats important when setting up a company website? -Possible benefits -Promotion Whats important when designing a company website? -Contents -Homepage Whats important when choosing an internet company to buy from? -Delivery time -Special offers Whats important when deciding to sell products on the Internet? -Security for customers Distribution system Whats important when introducing job sharing scheme? -Suitable types of job -Benefits for the company Whats important when starting job sharing scheme? -Compatible work partner -Role defining Whats important when planning a meeting? -Agenda -Size Whats important when preparing for a product launch? -People involved -Cost Whats important when chairing a meeting? -Preparation -Keeping to the agenda Whats important when deciding whether to attend a conference? -Venue -Speakers Whats important when attending a business meeting? -Listening carefully -Taking notes Whats important when preparing for a presentation to new staff? -Information included -Facilities needed Whats important when planning a presentation? -Practicing beforehand -Researching the topic Whats important when organizing a product demonstration? -Presenter -Audience Whats important when exhibiting at trade fair? -Quality of display -Staff selected Whats important when planning the layout of a stand at trade fair? -Attractiveness -Security of exhibits Whats important when interviewing candidates for a job? -Personal quality -Qualifications Whats important when conducting market research? -Competition -Characteristics of sample Whats important when organizing a training program? -Availability Costs Whats important when planning a career? -Qualifications -Future trends Whats important when choosing a new supplier? -Product quality -Costs Whats important when delegating tasks? -Priorities -Previous experience Whats important when making a job application? -Knowing about the company -Preparing for questions Whats important when improving customer relations? -Conducting surveys -Regular training Whats important when controlling costs? -Arrangements with suppliers -Finance systems Whats important when introducing new technology? -Expert advice -After-sales service Whats important when dealing with clients? -Understanding needs -Negotiating skills Whats important when aiming to improve product quality? -Inspecting machinery -Reviewing staff training Whats important when advertising a product or service? -Appropriate media -Competition Whats important when preparing to attend a conference? -Information about the speakers -Planning the journey Whats important when setting targets? -Staff morale -Planning Whats important when managing staff? -Motivation -Experience Whats important when attracting investment? -Strategic planning -Public relations Whats important when preparing a product launch? -People involved -Costs What is important when.? Job-sharing Find someone you like Organize and plan how you share the work What is important when.? Working from home Set up an office space in the house Plan your working hours and your breaks What is important when.? Setting up your own business A good idea Knowing your customer What is important when.? Your business is a partnership Relationship with the other person Shared responsibility What is important when.? Placing a newspaper advert The target reader Where the advert appears What is important when.? Arranging in-house training Training needs of staff The trainer What is important when.? Selecting applicants for a job Personal qualities Previous experience What is important when.? Trying to attract new staff Competitive wages Company reputation What is important when.? Preparing to go away on a business trip Informing colleagues and clients Delegating essential tasks What is important when.? Planning corporate hospitality Guest list Type of event What is important when.? Writing a newspaper advertisement for a job vacancy Description of the work Experience needed by applicants What is important when.? Delegating work to others Clear instructions Choice of person for the task What is important when.? Designing a company website Type of information to include Different language versions What is important when.? Meeting foreign clients for the first time Foreign language skills Knowledge of cultural differences What is important when.? Deciding whether to buy or rent office equipment Cost Speed of technological change What is important when.? Aiming to increase staff productivity Offering bonuses Creating a pleasant environment What is important when.? Aiming to keep good staff Promotion opportunities Salaries What is important when.? Organising a conference Conference speakers Facilities at conference centre What is important when.? Producing a marketing plan Identifying target customers Setting a budget What is important when.? Planing a presentation Audience Equipment needed What is important when.? Selecting an interpreter for a meeting with foreign clients Experience Reliability What is important when.? Introducing a new product range onto the What is important when.? Considering setting up a staff canteen Employees' opinions Cost to the company What is important when.? Working as a teacher market Timing Advance publicity What is important when.? Aiming to improve career prospects Reading business articles Learning a foreign language What is important when.? Deciding how to transfer goods Destination Speed What is important when.? Purchasing new machinery Level of automation Maintenance requirement What is important when.? Selecting a retail sales assistant Previous experience Appearance What is important when.? Contacting clients by telephone Calling at the right time Listening carefully What is important when.? Managing change Clear objectives Communication Sharing experience Deciding responsibilities What is important when.? Negotiating a contract with a customer Customer needs Available budget What is important when.? Planning a presentation Audience Equipment needed What is important when.? Selecting an interpreter for a meeting with foreign clients Experience Reliability What is important when.? Selecting staff for overseas training Work experience Command for the language of the target country What is important when.? Conducting a market analysis Targeted customers/clients Comparison with major competitors What is important when.? Aiming to improve customer service Finding out customer needs Dealing with complains efficiently What is important when.? Selecting a secretary for the general manager Analysing project feasibility Qualifications Market research Related work experience Implementation of the project What is important when.? What is important when.? Cancelling a business meeting Dealing with cost usage Making an apology Monitor asset usage Reasons for cancellation Improve productivity What is important when.? What is important when.? Motivating staff Promoting a new product Bonuses offered Distribution channel Pleasant working environment Perfect timing of launching What is important when.? Your company is offering a brief training program on team building for line managers. You have been asked to help plan the program. Discuss the situation together, and decide: ·what issues should the program focus on ·what kinds of activities should be included Your company would like to introduce an E-mail newsletter to send to all staff members regularly. You have been asked to help co-ordinate the project. Discuss the situation together, and decide: ·what kinds of articles and information should be included ·what the newsletter should look and how often it should be sent Your company would like to introduce shift work operation to optimize the production process. You have been asked to help co-ordinate the project. Discuss the situation together, and decide: ·how to arrange the work schedule ·how to match staff to this new work requirement The company you work for has decided to introduce new ways to save on office supplies, as a part of the overheads reduction plan. You have been asked to make suggestions about it. Discuss the situation together, and decide: ·what are the ways to save office expenses ·how to motivate the staff Your manager has notices the signs that employees in your company are overburdened with heavy workloads. You have been asked to make suggestions about how to improve this situation. Discuss the situation together, and decide: ·what signs of overwork do the staff show ·what measures should be taken to reduce stress at work Two accidents happened in your office in the past year that resulted in bodily injuries to some staff members. Your line manager is revising health and safety precautions to eliminate the causes of office injuries. You have been asked to make suggestions. Discuss the situation together, and decide: ·what unsafe conditions there are in the office ·what precautions should be taken The company you work for is relocating some logistics managers abroad and is designing a training cours