OPF 组织过程焦点课件.ppt

组织过程焦点(OPF),程进2009/09/12,问题：,1、过程没有人管没有组织（人）负责过程改进。文档模板没人管，流程没人定义、检查,2、员工有好的Idea，没有渠道反馈给组织。,3、组织内部很多共用的东西没有统一管理。使用不够方便，不够安全,Specific Goals,The purpose of Organizational Process Focus(OPF)is to plan,implement,and deploy organizational process improvements based on a thorough understanding of the current strengths and weaknesses of the organizations processes and process assets.组织过程焦点的目的，是在充分了解当前组织过程和过程资产库优点与缺点基础上，计划、执行并部署组织过程改进。,SG 1 Determine Process Improvement Opportunities;Strengths,weaknesses,and improvement opportunities for the organizations processes are identified periodically and as needed.确定过程改进机会；定期并在需要的时候，识别组织过程的优点、缺点与改进机会。,SG 2 Plan and Implement Process Improvements;Process actions that address improvements to the organizations processes and process assets are planned and implemented.计划与执行过程改进；计划并执行过程活动，以实行组织过程和过程资产库改进。,SG 3 Deploy Organizational Process Assets and Incorporate Lessons Learned;The organizational process assets are deployed across the organization and process-related experiences are incorporated into the organizational process assets.部署组织过程资产和相关的学习心得；在组织中部署组织资产库，及将相关经验纳入组织过程资产库。,SP 1.1 Establish Organizational Process Needs;Establish and maintain the description of the process needs and objectives for the organization.建立组织过程需求；建立并维护组织过程需求和目标的说明。,Typical Work Products典型的工作产品1.Organizations process needs and objectives.1.组织的过程需求和目标。,常见提问：1、公司是如何确立组织过程的需求？,SP 1.2 Appraise the Organizations Processes;Appraise the organizations processes periodically and as needed to maintain an understanding of their strengths and weaknesses.评估组织过程；定期并在需要的时候，评估组织过程，以维护对于过程优点与缺点的了解。,Typical Work Products典型的工作产品1.Plans for the organizations process appraisals.1.组织过程评估的各种计划2.Apprasisal findings that address strengths and weaknesses of the organizations processes.2.评估结果所发现的组织过程的强项和弱项3.Improvement recommendations for the organizations processes.3.组织过程的改进建议,常见提问：1、公司如何对公司的软件过程进行评价的？,SP 1.3 Identify the Organizations Process Improvements;Identify improvements to the organizations processes and process assets.识别组织过程改进；识别组织过程和过程资产库改进。,Typical Work Products典型的工作产品1.Analysis of candidate process improvements.1.可能的过程改进的分析2.Identification of improvements for the organizations processes.2.组织过程改进的识别,常见提问：1、在确立了组织过程的强项和弱项的基础上，公司确立了什么样的过程改善对策？,SP 2.1 Establish Process Action Plans;Establish and maintain process action plans to address improvements to the organizations processes and process assets.建立过程行动计划；建立并维护过程行动计划，以实现组织过程与过程资产库改进。,Typical Work Products典型的工作产品1.Organizations approved process action plans.1.组织批准通过的过程行动计划,常见提问：1、有没有过程改进相关计划？,SP 2.2 Implement Process Action Plans;Implement process action plans.执行过程行动计划；在组织中执行过程行动计划。,Typical Work Products典型的工作产品1.Commitments among the various process action teams1.各个过程行动组的承诺2.Status and results of implementing process action plans2.执行过程行动计划的状态与结果3.Plans for pilots.3.试用计划,常见提问：1、有没有过程改进计划的相关结果报告？,SP 3.1 Deploy Organizational Process Assets;Deploy organizational process assets across the organization.部署组织过程资产；在组织中部署组织过程资产。,Typical Work Products典型的工作产品1.Plans for deploying organizational process assets and changes to them across the organization.1.在组织中部署组织过程资产及其变更的计划2.Training materials for deploying organizational process assets and changes to them.2.部署组织过程资产及其变更的培训材料3.Documentation of changes to organizational process assets3.组织过程资产的变更记录文件4.Support materials for deploying organizational process assets and changes to them.4.部署组织过程资产及其变更的支持材料,常见提问：1、公司的过程财富库在哪里？,SP 3.2 Deploy Standard Processes;Deploy the organizations set of standard processes to projects at their startup and deploy changes to them as appropriate throughout the life of each project.部署标准过程；在项目启动时，部署组织标准过程到项目中，并在每一个项目生命周期中，部署变更到其项目中。,Typical Work Products典型的工作产品1.Organizations list of projects and status of process deployment on each project(i.e.,existing and planned projects)1.组织的项目清单及每一项目的过程部署状况(例如：现有与计划的项目)2.Guidelines for deploying the organizations set of standard processes on new projects.2.在新项目中，部署组织的标准过程集的准则。3.Records of tailoring the organizations set of standard processes and implementing them on identified projects.3.在已识别的项目中，组织的标准过程集及执行其过程集的裁剪纪录,常见提问：1、相关组织级别资料，怎样放到组织过程资产库中？,SP 3.3 Monitor Implementation;Monitor the implementation of the organizations set of standard processes and use of process assets on all projects.监控实施；在所有的项目中，监控组织标准过程的实施及过程资产库的使用。,Typical Work Products典型的工作产品1.Results of monitoring process implementation on projects1.在项目中，监控过程执行的结果2.Status and results of process-compliance evaluations.2.过程符合评估的状态与结果3.Results of reviewing selected process artifacts created as part of process tailoring and implementation.3、评审选定的过程产物(过程裁剪与实施的部份所产出的过程产物)的结果。,常见提问：1、怎样保证项目使用组织过程资产？,SP 3.4 Incorporate Process-Related Experiences into the Organizational Process Assets;Incorporate process-related work products,measures,and improvement information derived from planning and performing the process into the organizational process assets.将过程相关经验纳入组织过程资产库；将计划与执行过程所产生的过程相关工作产品、度量和改进信息，合并成为组织过程资产库一部分。,Typical Work Products典型的工作产品1.Process improvement proposals1.过程改进建议2.Process lessons learned.2.过程学习心得3.Measurements on the organizational process assets.3.组织过程资产库的度量值4.Improvement recommendations for the organizational process assets.4.组织过程资产库的改进建议5.Records of the organizations process improvement activities.5.组织过程改进活动的纪录6.Information on the organizational process assets and improvements to them.6.组织过程资产库及其改进的信息,常见提问：1、组员的过程改进建议怎样体现和收集？,OPF常见问题,1、EPG自身的计划 每次过程改进必须要先计划后执行 大计划和小计划,2、PPQA对EPG的监控 EPG运作也是一个项目,3、EPG和高层互动的记录 正式的和非正式的会议记录,OPF重点,1、明确组织过程需求和目标,#要做这个PA，组织要成立EPG（Engineer Process Group）专门负责过程改进的工作。这个组是整个公司过程改进的动力源头、策划中心、执行中心、培训中心。,2、评估组织过程并确定改善点,3、制定并实施过程改善计划,4、部署过程资产,5、提升过程经验,OPF需要准备的相关资料,1、EPG章程。,2、EPG计划。,3、EPG各种会议记录,4、EPG过程改进的脚印。同仁反馈的问题，EPG的答复，推广活动,5、EPG和其他组织的合作记录。PPQA，高层,