商务英语课件.ppt

.,Memos and Minutes,.,目录,MemosMinutes,.,Memos,.,Introduction,Memo,short for memorandum,is a simple and efficient message that is used to remind people of or draw peoples attention to certain matters.It usually omits（省略）the letterhead（信头）,salutation（称呼）,complimentary close（结尾敬语）and signature（签名）that are commonly used in business letters.It is efficient because it conveys the authors ideas quickly to the reader.A memo may communicate information,announce policies,instruct（通知）employees,make requests or offer advice.draw ones attention to 吸引某人的注意,.,A well-written memo usually consists of the following parts:,Memo(or Memorandum)-It is the word written at the top center of the paper.To-It is followed by the name of the receiver.From-It is followed by the name of the sender.Date-It is usually written in Month Day,Year form.It is better not to write the month in abbreviated form（缩写形式，简化形式）.Subject（主题）-It is the topic of the memo.It must be brief and clear.Body-It is the message itself and offten written briefly（简短的）.,.,A good memo body usually carries the following features,Use a conversation tone.Since the reader and the author are familiar with each other,you may use a conversational tone.You may use ordinary words,first-person pronouns,but it dosens necessarily mean that you can be casual（随便的）with your writing.Be brief.As a tool（手段）of efficient internal（内部的）communication,memos should be concise（简明的）.You should avoid redundancy（冗余）in your message.Have a single topic.An effective memo usually discusses a single topic;thus the reader may concentrate on the subject.,.,A memo on EASY Lines,MemorandumTO:All employeesFrom:Daniel Kramer,General ManagerDate:Marth 12,2013Subject:EASY LinesEASY lines were installed（安装）two years ago to give all employees easier telephone access（联系）to our customers and suppliers（供应商）in other parts of the country.In fact,our companys growth rate has increased since then,and we attribute at least part of that growth to the new telephone system.,.,As sales have increased,so have our telephone bills.Unforunately,in the past few monthes those bills have been growing faster than sales.It seems that a few individuals（个人）have been using the long-distance lines to make personal calls.Needless to say,this abuse of the EASY Lines must stop.Not only does it reduce our profits,but it also ties up（占用）lines that might be needed for business calls.Please do your part to keep our company profitable and healthy.If you absolutely must make a personal account（账户）.Your colleagues will appreciate your consideration.access to 接近，有权使用attribute to 把.归因于needless to say 不必说ties up 占用,.,2 A memo,MemorandumTo:All employeesFrom:Rick Smith,Human Resources ManagerDate:Demeber 28,2012Subject:Time cards and time clockAfter reviewing our current method of keeping track of employee hours,we have concluded that time cards leave a lot to be desired.So,we will use a new system on Monday:a time clock.You will then just have to punch in and punch out whenever you come to and leave your work area.The new system may take a little while for you to get used to,but it should be helpful to those of us who are making a New Years resolution to be more punctual.Happy New Year to all!,.,生词和短语：comic books连环漫画册，comic本身意思，喜剧的，滑稽的 composition writing examples 示范作文urgently 迫切的;紧急的approaching 接近，到来keeping track of 记录，跟踪了解情况leave a lot to be desired 有很多不完善地方，不足之处punch in and punch out上下班打卡making a resolution to do sth下定决心做某事,.,A memo(P182),poorTo:District IT managersFrom:Date:TuesdaySubject:A meeting is to be held at 2:00 p.m on Monday at the head office.,ImprovedTo:District IT managersFrom:Jack Green,Vice presidentDate:Tuesday,May 21,2013Subject:IT meetingAn IT meeting is to be held at 2:00 p.m on Monday,May 27,at the head office（总公司）.IT managers from district offices are required to participate,who will discuss the improvement（改进，改善）of the organizations IT systems.A system expert will give a presentation on the procedures the improvement.See you at the meeting.,.,分析：第一封备忘录缺少必要的细节，如From和Subject后没有内容。同时没有提及会议的具体内容，日期也不完整。第二封备忘录弥补了第一封的不足，而且结尾有针对性，符合备忘录的写作要求。,.,Useful Patterns and Sentences,Memos1.I should like to know exactly what action has been taken.我想确切地知道采取了什么样的行动。2.I would like you to give me a record of.我想请你给我一份.的记录。3.Can you please arrange for.?你能安排.吗？,.,4.Please find out what is going on.请查明发生了什么事情。5.Could you please ensure that.?你能够确保.吗？6.I am writing to remind you that.我写信提醒你.。7.I have investigated.as requested in your memo of March 2.如您在3月2日的备忘录中所要求的，我调查了.。,.,8.I have completed my study of.我完成了关于.的调研。9.I am informed/told that.我被通知/告知.。10.I have recommended that.我建议.。11.Shall we get together sometime later this week to discuss.？这周晚些时候我们能一起讨论.吗?12.We ought to be thinking about.我们应该考虑.。,.,Moinutes,.,Itroduction,Minutes refer to a summarized（总结）or condensed(压缩的）record（记载）of what has taken place in a meeting.It is a written record to be kept for future reference（参考）.It may record the past activties,new decisions,new dicision and polices,and describe the decision-making process.,.,Well-written minutes usually adhere（坚持）to the following principles:,Start with the time,date and place of the meeting.Clearly state who attended the meeting and who was absent.Describe what happened at the meeting in detail.Be concise（简明）and clear.Make a complete record.Describe what happened briefly.Be specific.Be objective.Better to use formal words and the passive voice（被动语态）.,.,Minutes of a year-end sales meeting,Fire Charger（消防充电器）Exporting Co.,LtdDate:December 25,2012Present:Dr.Jack Smith(Chair),Bruce Li,Carl Black,Leo Brown,Angel WangApologies for absence:Susan WangThe year-end sales meeting of Fire Charger Exporting（出口）Co.,Ltd.was held at the Meeting Room 301,1:30 p.m.,December 25,2012.The meeting was called to order and presided（主持）over by Dr.Jack Smith.Old businessNone,.,Sales managers reportBruce Li,Sales Manager,reported the year-end sale of 100,000 items.The total revenue（收益）was$280,000Staff reportCarl Black presented（介绍）the report of the marketing expenditure（经费）.A trial（实验性的）advertising was to be released（发布）on January 25,2013New businessIt was moved by Leo Brown,seconded(支持，赞同）by Angel Wang,that about$3,000 be spent on the promotional（促销）efforts on the target market（目标市场）located in Argentina（阿根廷）.Adjournment(休会）The meeting was adjourned at 4:00 p.m.Angel WangSecretary,.,Minutes of a meeting of the Marketing Department,Date:June 10,2013 Present:John Smith(Chair),Bruce Li,Carl Red,Mark Brown,Stella Wood,Marilyn ChenApologies for absence:Wendy Zhang The regular monthly meeting of Huamao Trading Co.,Ltd.was held at Room 4008,Imperial Hotel,9:00 a.m.June 7,2013.The meeting was presided（主持）over by John Smith.MinutesThe minutes of the last meeting was approved.New proposalBruce Li reported the possibility of exploring overseas market and his proposal was unanimously(一致地)accepted.,出席人,缺席人,会议举行的地点、时间和主持人,有关上次会议的纪要事项,有关本次会议新的提议,.,ResolutionA resolution was announced by President John Smith that Mr.Carl Red was retiring on August 1 after 20 years of service to Huamao Trading Co.,Ltd.The whole team expressed their deep appreciation to him and best wishes for his happy retirement.A copy of the resolution was included.Adjournment The meeting was adjourned at 11:00 a.m.Marilyn ChenSecretary,分析：记录完整、明确。会议的时间、地点及出席人员都介绍得很清楚。主要内容表述清晰，行文流畅，是典型的会议记录。,休会时间,记录人,有关决议事宜,.,Minutes of a research&development meeting of a publishing house,ABC Lively Publishing HouseDate:March 26,2013Present:Amy Williams(Chair),Kathy Green,Larry Johnson,Bill Trotter,Richard Smith,John BlackApologies for absence:David LiA meeting was held by the Research&Development Department at Hilton Hotel at 8:00 a.m.March 26,2013.The meeting was presided over by Amy Williams.MinutesThe minutes of the meeting held on February 24,2013 was read and approved.Sales recordA copy of the past three months record is enclosed.,出席人,缺席人,会议举行的地点、时间和主持人,有关上次会议的纪要事项,有关销售记录,.,New proposalsTwo proposals were presented at the meeting.Kathy Green suggested a childrens fairy tales program and Bill Trotter recommended a set of financing books for housewives.It was unanimously resolved that Bill Trotters proposal was accepted.AdjournmentThe meeting was adjourned at 11:00 a.m.John BlackSecretary,分析：条理清晰、表述明确。会议的时间、地点及出席成员介绍得很清楚。主要内容重点突出，一目了然，行文流畅。,休会时间,记录人,有关本次会议新的提议,.,Minutes,PoorDate:June 3,2013A monthly directors meeting（董事会）was held at the conference room of the company today.At the meeting,we listened to the managers report on the state of business.Besides,the chairman made a speech and proposed to give a gold medal to Mr.Thomas Wang and we reached a resolution(决议).Another important thing we did at this meeting was to decide on an investment in Huaxing International.Ray Blairs proposal of$50 million was approved.The meeting reached its intended（预期的）goal.,.,ImprovedMINUTES OF THE DIRECTORS MEETINGA directors meeting was held at 3:00 p.m.on Monday,June 3,2013,at the conference room of the company,Mr.Wells Lehman in the chair.Present:Rex White,Nick Simpson,Ray Blair,Linda Chang,Denial Webster,James Evans,Lily ChenApologies for absence:None1.ReportThe general manager reported on the business condition of the company.2.ResolutionThe general managers report got the consent(赞同)of the meeting.The chairman made a speech and proposed that a gold medal be given to Mr.Thomas Wang as a reward for his industrious(刻苦的；勤奋的)efforts in serving the company during the financial crisis.Mr.Nick Simpson seconded（支持）the motion（意向；请求）.,.,3.Decision on investmentThe chairman proposed that an amount of$55 million be invested in the Huaxing International,which will make up 50%of the capital.This motion was opposed by Ray Blair,who in turn proposed that a smaller amount of$50 million be better.The chairman agreed with Ray Blairs proposal.The meeting was adjourned(休会)at 5:00 p.m.,and the next meeting was scheduled for next month.分析：这是两份董事会会议的记录。第一份会议记录用第一人称记述，不符合会议记录的要求。另外，其内容虽然包含了主要信息，但对每个问题的交代都不全面，如会议的出席人员、主持人、时间介绍都较为模糊。第二份记录在这些方面进行了完善，符合会议记录的要求。,.,Minutes1.A meeting was held at 2:30 p.m.today in the Union Hall to discuss problems in domestic sales.下午2点半在工会大厅召开了一次会议，讨论国内市场销售中的问题。2.The meeting was called to order by Zhang Xiaohua at 10:30 a.m.张小华于上午10点半宣布开会。3.Minutes of the last meeting held at 10:00 a.m.on May 20 were approved.会上通过了5月20日上午10点举行的上次会议的纪要。4.The chairman announces that Mr.Li has been elected as sales manager.主席宣布李先生当选为销售经理。5.There were 20 affrmative votes,5 negative votes and 2 abstentions.20张赞成票，5张反对票，2张弃权票。,感谢亲观看此幻灯片，此课件部分内容来源于网络，如有侵权请及时联系我们删除，谢谢配合！,