高铁客运英语口语动车乘务之餐饮服务ppt课件.ppt

Part II High-speed Train,项目二 动车乘务,Dining Car ServiceVocabulary图解词汇,任务7 餐饮服务,Dining Car ServiceWords and Phrases词汇短语1.mineral water 矿泉水2.black tea 红茶3.green tea 绿茶4.orange juice 鲜橙多5.black coffee 纯咖啡6.coffee with milk ;white coffee牛奶咖啡7.instant coffee速溶咖啡8.cocoa可可9.milk牛奶10.beer啤酒,任务7 餐饮服务,Dining Car ServiceWords and Phrases词汇短语11.sprite雪碧12.Fanta芬达13.coke可乐14.biscuits点心15.crackers 咸饼干16.cookies 小甜饼干,曲奇17.muffins 松饼18.popcorn爆玉米花19.nuts果仁20.peanut花生,任务7 餐饮服务,Dining Car ServiceWords and Phrases词汇短语21.pistachio开心果22.potato chips 炸马铃薯片23.raisins 葡萄干24.beef jerky牛肉干儿25.sun flower seeds瓜子26.fish jerky鱼片儿27.ice cream圆筒冰淇淋28.Eight Treasure Gruel 八宝粥29.18th Street Fried Dough Twists 18街麻花,任务7 餐饮服务,Dining Car ServiceSevice Expressions 服务用语1.Welcome to the dining car欢迎您到餐车用餐。2.After the train set off, the crew members of the dining car will serve you with mobile vending carts. Please wait patiently. Snacks, soft drink, beer and box meal are sold in the dining car. You can also go shopping in Carriage 9.开车后餐车工作人员将流动售货，请您耐心等候，餐车出售小食品、饮料、酒水、盒饭等，您也可到9号车厢选购。3.Sorry, we dont accept foreign currency.对不起，我们不收外币。,任务7 餐饮服务,Dining Car ServiceSevice Expressions 服务用语4.Good morning/afternoon, Sir! Let me open the small table for you. The tea and coffee are prepared for you. Please enjoy yourself.先生您好，我帮您把小桌打开，这是列车为您准备的茶水和咖啡，请您慢用。5.If you need any food, please let me know. l will ask the attendants of the dining car tosend the food to you.如果您需要用餐，我会及时通知餐车人员为您点餐并送餐。,任务7 餐饮服务,Dining Car ServiceCoversation 情景对话Dialogue 1 售餐Passenger: Excuse me. Do you sell food on the train?旅客：这车上有售餐的吗？Dining Car Chief: Carriage 8 is the dining car. It mainly sells fast food.餐服长：餐吧区在8车，售卖主要以快餐为主。Passenger: What do you have here?旅客：餐车有什么吃的？Dining Car Chief: Please take a look. lf you like Chinese food, we have set meal and soup .lf you like Western food, we have bread and milk. Which do you prefer?餐服长：您可以看一下，中餐有套餐和汤，西餐有面包牛奶，您需要什么？,任务7 餐饮服务,Dining Car ServiceCoversation 情景对话Dialogue 1 售餐Passenger: A set meal and soup, please. 旅客：帮我来份套餐和汤吧。Dining Car Chief: OK, please wait a second.餐服长：好的，稍等。Dining Car Chief: Is there anything else you want to have?餐服长：您还需要其他的吗？Passenger: No, thank you.旅客：不需要了，谢谢。,任务7 餐饮服务,Dining Car ServiceCoversation 情景对话Dialogue 2售饮料Passenger: Are these free?旅客：这是免费的吗？Dining Car Chief: Im sorry. They are not free.ls there anything you would like to have?餐服长：不好意思，这是消费的，您有什么需要吗？Passenger: Do you serve drinks?旅客：餐车有饮料吗？Dining Car Chief: Yes. We have Cola, orange juice, Green Tea, and coffee, which one do you prefer?餐车长：有可乐、橙汁、绿茶、咖啡，您需要哪种？Passenger: A bottle of orange juice, please.旅客：橙汁来一瓶吧。,任务7 餐饮服务,Dining Car ServiceCoversation 情景对话Dialogue 3询问配餐Passenger: Excuse me, do you offer meal on the train?旅客：列车上有饭吗？Dining Car Chief: I m sorry. We dont provide meals, because this is a short trip. But we have snacks and drinks in the dining car. I hope you will enjoy it.餐服长：抱歉！因为运行时间比较短，车上没有配餐，餐吧车有休闲食品和饮料，希望合您口味。,任务7 餐饮服务,Dining Car ServiceCoversation 情景对话Dialogue 4售餐Dinning car Chief: Maam, do you need sugar and milk for your coffee?餐服长：女士，您的咖啡需要加糖和奶吗？Passenger: Milk only, no sugar, thanks.旅客：不加糖，只加奶。Passenger: Would you please heat up the hamburger (burger) for me, please?旅客：能帮我把汉堡加热一下吗？Dinning car Chief: OK, hold on please:餐服长：好的，请稍等。,任务7 餐饮服务,Dining Car ServiceCoversation 情景对话Dialogue 5售啤酒Passenger: Excuse me, what do you offer today?旅客：这有什么吃的呀？Dining Car Chief: Please take a look. There are cakes, hot drinks, cold drinks and other beverages.餐服长：您看一下，有蛋糕、热饮、冷饮等饮料。Passenger: Id like to have a beer.旅客：我要啤酒。Dining Car Chief: How many tins would you like?餐服长：需要几听？Passenger:2 tins, please.旅客：2听。Dining Car Chief: 30 Yuan. Thank you .Please enjoy yourself.餐服长：收30元整，您慢用。,任务7 餐饮服务,Dining Car ServiceCoversation 情景对话Dialogue 6 售咖啡Dining Car Chief: Sir, would you like to have some more hot water for your black tea?餐服长：先生，您的红茶还需要再加点热水吗？Passenger: Yes, please. Thanks.旅客：谢谢，再来点吧。Passenger: How much is the coffee?旅客：咖啡多少钱？Dining Car Chief:3.5 Yuan for one tin or 5 Yuan for one bottle.餐服长：听装3.5元，瓶装的5元。,任务7 餐饮服务,Dining Car ServiceCoversation 情景对话Dialogue 6 售咖啡Dining Car Chief: What kind of coffee would you like to have?餐服长：您需要那一种咖啡?Passenger: Give me one tin, please.旅客：给我来一个听装的吧。Dining Car Chief: OK.3.5 Yuan for each tin. Here is lo Yuan from you. Heres your change,6.5 Yuan. Please enjoy yourself.餐服长：好的。3.5元，收您10元，找您6.5元。您拿好，请慢用。,任务7 餐饮服务,Dining Car ServiceCoversation 情景对话Dialogue 7 询问吸管及发票Passenger: May I have a straw?旅客：有吸管吗？Dining Car Chief: Im sorry. We dont have straws. Would you like a paper cup instead?餐服长：不好意思！车上没有吸管，有纸杯您需要吗？Passenger: May I have the receipt?旅客：请问有发票吗？Dining Car Chief: Here you are.餐服长：给您。,任务7 餐饮服务,Dining Car ServiceCoversation 情景对话Dialogue 8 指引餐车位置Dining Car Chief: Hello, sir. Are you on your way to the dining car for night snack?餐服长：您好，先生，请问您是去餐车用宵夜吗？Passenger :Yeah.旅客：是的。Dining Car Chief: The dining car is in carriage 8Please go ahead.餐服长：餐车在8号车厢请您往前走。,任务7 餐饮服务,