《铁路客运英语》四ppt课件.ppt

Learning ObjectivesWarming upTesting Your EarsOpening Your MouthReadingFacing Different Cultures,Learning Objectives,Learning Objectives,Be able to make arrival notice and delay notice;Be able to guide passengers in waiting, checking and boarding through broadcasts;Be able to broadcast lost and found information;Master other useful expressions for station broadcasting.,Warming Up,Warming Up,A. Look at the following pictures and match them with their English names.,c,d,a,b,a. ticket barrier b. announcer c. self-service ticket machine d. waiting room,Warming Up,B. Match the Chinese in column A with their corresponding English in column B.,delay the left luggage office staff entrancethe Reception Desk train scheduleescalator round-the-clock service VIP room,列车时刻表自动扶梯24小时服务延迟行李寄存处贵宾室总服务台员工通道,Warming Up,C. Translate the following English sentences into Chinese.,1. Get into the station one by one, please._。2. Please follow the crews guidance. Be careful._。3. Please mind the gap between the train and the platform._。,请依次进站,请遵从工作人员的指挥，当心,请注意列车与站台之间的间隙,Warming Up,4. Please buy tickets at the ticket office as the ticket machines are out of order._。5. Ticket checking shall stop 5 minutes before the train leaves._。6. Train T16 is delayed. Were very sorry for the inconvenience it brings you._。,由于自动售票机出现故障，请到人工售票窗口购买车票,列车开车前五分钟停止检票,T16次列车晚点。很抱歉由此给您带来的不便,Warming Up,barrier/bri(r)/n.屏障announcer/nans(r)/n.广播员reception/rsepn/n.接待schedule/skedul/n.时刻表escalator/esklet(r)/n.自动扶梯gap/gp/n.间隙，缺口inconvenience/nknvinins/n.不方便,New Words,Testing Your Ears,Testing Your Ears,Testing Your Ears,the Lost and Foundwatchwhereamountvaluableschargeattentionnotice,A. Circle the words or expressions you hear in the recording.,B. Listen to the conversations and fill in the blanks.,1. Passengers to Beijing please _ here.2. Please stand _ and hold the handrail.3. For your safety, please wait behind the _ line.4. All bags on conveyor _, please!5. Please take care of the _ and children.,wait,firm,safety,belt,elderly,Testing Your Ears,C. Listen to the conversation and fill in the blanks.,Ladies and gentlemen, the train crew from Beijing Rail welcome you all to this train and wish you a _ journey. The train will stop at Shijiazhuang Railway Station, Baoding East and Zhuozhou Railway Station. Its _ stop will be Beijing West Railway Station, and the arrival time is 11:22. This is a _ train. Please do not smoke in toilets or at any part of the train. Please keep the carriages clean. The crew members will be at your service sincerely. Please let us know if you need any help. We hope you will _ this journey. Thank you.,pleasant,final,non-smoking,enjoy,Opening Your Mouth,Opening Your Mouth,. Useful expressions,English for everyday use (Asking for information),1. Whats your name? 你叫什么名字？2. Excuse me. Are you Mr. Smith? 请问，你是史密斯先生吗？3. Where are you from? 你从哪里来？4. Where were you born? 你在哪里出生？5. How old are you? 你多大了？6. What do you do? 你做什么工作？7. What does he look like? 他长什么样？8. Can you speak English? 你会说英语吗？9. What are you interested in? 你对什么感兴趣？,Opening Your Mouth,10. How many hours do you work every day? 你们一天工作几个小时？11. What do you usually do on weekends? 你周末一般做什么？12. Where do you live? 你在哪住？13. Whats your address? 你的地址是什么？14. What is the zip code? 邮编是多少？15. What is the date today? 今天是几号？16. What day is it today? 今天是星期几？,Opening Your Mouth,17. What time is it now? 现在是几点？18. How much is it? 这个多少钱？19. What is your favorite sport? 你最喜欢的运动是什么？20. What kind of music do you like best? 你最喜欢哪种音乐？21. What can I do for you? 有什么需要帮忙的吗？,Opening Your Mouth,English for work situation,1. Board quickly! 请抓紧时间上车！2. Have a pleasant journey! 旅途愉快！3. Please have a rest in the VIP room first. 请先到贵宾室休息一下。4. Please wait in waiting room No. 4. 请您到第四候车室候车。5. Passengers to Beijing, please take the escalator. 去北京的乘客，请乘自动扶梯。6. Welcome board Train G8908 from Shijiazhuang to Beijing West. 欢迎乘坐从石家庄到北京西的G8908次列车。,Opening Your Mouth,7. Attention, please! The next station is Baoding East. 旅客们请注意！列车运行前方是保定东站。8. This is Beijing, the final stop of this train. 我们已到达北京，本次列车的终点站。9. Ladies and gentlemen, there are boilers at the end of every carriage to provide free water for you. 旅客们好，在每节车厢的末端都有热水器，为您提供免费开水。10. Please take your luggage with you and get ready for boarding. 请拿好您的行李准备上车。11. Ticket-check starts 30 minutes before the train leaves. Wait a moment, please. 列车开车前30分钟开始检票。请稍等。,Opening Your Mouth,12. Train T2 heading for Beijing is seriously delayed due to the heavy snowfall. 由于下大雪，开往北京的T2次列车严重晚点。13.Attention, please! Would Mr. John Smith please come to car 8? You friend is here waiting for you. 旅客们请注意！约翰史密斯先生能到第八车厢来一下吗？您的朋友在这里等你。14.Attention, please! Just now we found a watch in the washroom. Will the owner please go to car 3 to claim it? 旅客们请注意！刚刚我们在洗手间捡到一只手表，请失主到第三车厢来认领。15.To maintain a healthy and clean environment, please do not smoke or litter at the railway station. Thank you for your cooperation. 为了保持健康、干净的环境，请勿在车站内吸烟或丢弃杂物。谢谢您的合作。,Opening Your Mouth,16. Your attention, please! Inflammable, explosive and poisonous items are strictly prohibited anywhere in the station. Thank you! 请注意！严禁携带易燃、易爆、有毒物品进站。谢谢。17. Dear passengers, this is the final call for boarding. All board, please. The train is prepared for departure. Thank you. 各位旅客，这是最后一次上车广播。请大家上车，列车就要开了。谢谢。,Opening Your Mouth,. Role-play the following situations,If a passenger wants to find his / her friend on the train, how would you help him / her through broadcasting?,A passenger found a credit card in the dining car. If you are an announcer, how would you broadcast an announcement to find the owner of the credit card?,Opening Your Mouth,. Phonetics,双元音：/ / /e/ /,发音方法,1,/发音步骤舌尖轻触下齿，舌中部稍隆起，发出/；双唇由发/时的松弛状态逐渐收拢，并适当收圆、向前突出成音。,Opening Your Mouth,发音练习low/l/低的soul/sl/灵魂boat/bt/船mould/mld/模具,Opening Your Mouth,/发音步骤舌尖抵下齿龈，双唇略扁，向两边伸开，呈微笑状，做发出/的准备；口腔肌肉放松，舌尖略向下，向/滑动成音。,Opening Your Mouth,发音练习near/n/附近zero/zr/零cheer/t/欢呼sincere/sns/真诚的,Opening Your Mouth,/e/发音步骤舌尖抵下齿，嘴巴张大，做发/e/的准备；双唇放松，舌尖下移，向/过渡，滑动成音。,Opening Your Mouth,发音练习hair/he/头发chair/te/椅子where/we/哪里aeroplane/erplen/飞机,Opening Your Mouth,/发音步骤舌身后缩，同时双唇收圆，发/；口腔肌肉逐渐放松，向/过渡，滑动成音。,Opening Your Mouth,发音练习sure/确定usual/jul/通常 tour/t/旅行casual/kl/偶然的,Opening Your Mouth,综合练习,2,（1）短语练习row a boat划船be near to tears几乎要流泪a good idea好主意share a pear分梨repair a chair一把椅子pure gold纯金a tour to Europe欧洲之旅,Opening Your Mouth,（2）句子练习Show me your new coat. 让我看看你的新大衣。I am cold. Please close the window. 我冷，请关窗。He is a serious and sincere friend. 他是一个严肃但真诚的朋友。Dear, come here and lets drink a beer. 亲爱的，过来，我们一起喝杯啤酒。She has fair hair. 她的头发颜色浅。Could you spare me a moment? 我能跟你说句话吗？He dressed casually. 他穿着随意。Im sure he did not mean it. 我肯定他不是有意的。,Opening Your Mouth,（3）绕口令Come here, come here, I cant hear. Please speak near my ear.来这里，来这里，我听不到。请在我耳边说。The chairs are being repaired. Take good care.椅子正在修理。请妥善保管它们。Mary found the pure gold ring and gave it back to the poor queen.玛丽发现了纯金戒指并把它还给了可怜的女王。,Reading,Reading,Travel Safely,Taking trains is fairly safe. Yet there are a few things that train staff need to do to make sure everything goes well and provide a comfortable environment for passengers. 1. There is a gap between the train and the platform. After the door opens, place the crossing board between the train and the platform to ensure the safety of passengers. If anything falls into the gap, offer your hand as soon as possible to help passengers solve the problems.,Reading,2. Space on trains is limited. Passengers can put their luggage on luggage racks above the seats or under the lower berths, seats or tables. After passengers boarding, check through the carriages to make sure no luggage is placed in the aisles of the train. Besides, when checking luggage on luggage racks, make sure all luggage fit safely on the overhead racks and there are no parts or straps overhanging. If there were any loose items, like water bottles that may fall out of a bag or off the rack, ask the passengers to repack their luggage or put these items in their carry-on bags. Last but not least, remind all passengers to guard against theft, put their luggage near them and keep an eye on their luggage.,Reading,3. Smoke alarms are installed on all CRH trains and in some areas of other trains. So, smoking is strictly prohibited in these areas. Make a non-smoking announcement after passengers boarding to ensure no one smokes on CRH trains and passengers on ordinary trains only smoke at the joint areas between carriages.4. Doors are the entrance and the exit of the train. Check each door after,Reading,fairly/feli/adv.公平地，相当地platform/pltfm/n.平台，站台limited/lmtd/adj.有限的rack/rk/n.行李架carriage/krd/n.车厢，运输overhead/vhed/adj.上面的strap /strp/n.带，皮带overhanging/vh/adj.伸出，悬挂于之上,Words and Expressions,Reading,loose/lus/adj.松的，自由的repack/repk/v.重新打包guard/d/v.看守，保卫theft/eft/n.偷盗install/nstl/v.安装announcement/nansmnt/n.通告joint/dnt/adj.连接的exit/ekst/n.出口train staff列车乘务员luggage rack行李架CRH trains: China Railway High-speed Trains中国铁路高速列车,Reading,Exercises A. Learn the words in the box and then complete the sentences with them. Change the form if necessary.,1. Everyone should _ his own belongings on the train.2. There is a great _ between the wealthy and the poor in America.3. Im _ certain I can do the job.4. Smoking is _ forbidden here.5. Dont worry. Ill help you to _ your suitcase.6. The success is a _ effort.7. My knowledge of the business is _.8. Your shoelace is _.,loosefairlyrepackgaplimitedjointstrictlyguard,guard,gap,fairly,strictly,repack,joint,limited,loose,Reading,B. Read the text again and decide whether the following statements are T (true) or F (false).,1. Train staff are not responsible for picking up passengers luggage.( )2. Passengers can put their luggage under their seats.( )3. Passengers need to repack their luggage when asked to.( )4. Smoking is allowed on CRH trains. ( )5. Passengers on ordinary trains can smoke at some specific areas on the trains.( ),F,T,T,F,T,Reading,C. Translate the following sentences into Chinese.,1.Train crew members should help passengers when they board the train. _。2.After boarding, passengers can put their bags on the racks or under the lower berths, seats or tables._。3.Train staff should check the carriages to make sure there is no luggage in the aisles. _。4.There are smoke alarms on all CRH trains and in some areas of other trains. _。5.Passengers should not remain close to the doors as they may close at any time._。,列车乘务员需要在乘客上车时帮助乘客上车,上车后，乘客们可以把包放在行李架上、下铺底下、座位底下或桌子底下,列车乘务员需要检查车厢以确保车厢过道里没有行李,所有的高速列车以及其他列车的部分区域会有烟雾警报器,列车车门可能会随时关闭，乘客们不要靠近车门,Facing Different Cultures,Facing Different Cultures,Facing Different Cultures,Tips for Better CommunicationWith English Speakers Nowadays, more and more foreign people come to China and sometimes we need to talk with them. So, it is good for train crew members to know some tips for better communication with people from English speaking countries.,和说英语的人更好地沟通的小窍门如今，越来越多的外国人来到中国，有时我们需要与他们沟通。因此，作为火车上的工作人员，了解一些与说英语的人沟通的技巧可以帮助我们更好地与他们沟通。,Facing Different Cultures,Firstly, do not ask private questions. We should know that Chinese and westerners have different attitudes towards privacy. In China, when a man meets another, he might ask some questions like “where are you going?” “what are you going to have for lunch?” Though most of the time, such questions are not serious, they help to show concern for others. Among friends, people often share some personal information with each other, like how much money they earn every month, how much they weigh, or things like that.,第一点，不要问私人问题。我们得知道，中国人与西方人对待隐私的态度是不同的。在中国，当一个人遇到另一个人，他可能会问对方这样的问题，比如：“你要去哪？”“你中午要吃什么？”尽管大多数时候，他们问这些问题也不是认真的，但这样的问题可以表示问话人对听话人的关心。在朋友之间，人们也经常会跟彼此分享一些比较私密的个人信息，比如，他们一个月挣多少钱，他们的体重是多少，或者其他一些类似的问题。,Facing Different Cultures,In China, sharing each others life is a way to show intimacy. However, in some English speaking countries, people would not share these kinds of personal affairs with others. They dont want others to know where they are heading for. As for weight and salary, these are just too personal to be told to others. So, when you are getting along with westerners, think twice before you ask questions related to age, salary, weight, marriage, religion, etc.,在中国，与人分享自己的生活是向人表示亲近的一种方式。但是，在说英语的国家，人们不会将个人私事分享给其他人。他们不想让其他人知道他们接下来要去哪里。至于体重和薪水，他们也觉得这些问题太私密而不想告诉其他人。因此，当你在与西方人交往的时候，如果你想问他们有关年龄、薪水、体重、婚姻生活或宗教信仰等相关问题的时候，你一定要三思啊。,Facing Different Cultures,Secondly, speak more clearly instead of louder when you are talking with foreign friends. Sometimes people cant understand each other very well during talks. In such cases, Chinese people are used to increase their voice. However, English speakers might feel uncomfortable if you shout at them. Compared with those between Chinese, conversations between English speakers usually are more direct and right to the point. So next time, when misunderstandings occur, instead of increasing your voice, why dont you try to express yourself in a clearer way?,第二点，在与外国友人谈话时，记住要表达得更清晰而不是说话声音更大。有时在聊天的过程中，人们不能很好地理解彼此。在这样的情况下，中国人通常会选择提高他们的声音。而对以英语为母语的人来说，如果你对他们讲话的声音很大，他们会觉得不太舒服。跟中国人的习惯不太一样，说英语的人之间的谈话通常更加直接，更加切中要害。因此，下一次再出现误解的时候，与其提高自己的音量，为什么不试一试更清楚地表达自己的意思呢？,Facing Different Cultures,Thirdly, learn to understand and use body language when you are speaking to English speakers. Foreigners like to express themselves using body language. Though some of them might seem a little exaggerating, they will help you to understand peoples feelings and emotions better. Take facial expressions, a typical form of body language, as an example. The expressions used to convey fear, anger, sadness, and happiness are similar throughout the world. To some extent, knowing and using body language can help you avoid misunderstandings and smooth your conversations with English speakers.,第三点，了解并学习使用肢体语言。外国人喜欢用肢体语言来表达他们自己。尽管有些肢体语言看起来有点夸张，但它们能帮助你更好地理解他人的感受和情绪。就拿比较典型的肢体语言面部表情做个例子。用来表达害怕、生气、悲伤和幸福的表情在全世界都比较相似。在一定程度上，了解并使用肢体语言可以帮助你避免误会，使你与说英语的人之间的谈话更加顺利。,Facing Different Cultures,Altogether, misunderstandings are inevitable in conversations, especially when they involve people from different language and cultural backgrounds. Knowing cultural differences and learning communication skills can make your communication with English speakers more effective and happier.,总的来说，谈话中的误会是难以避免的，尤其是谈话的对象来自于不同语言和文化背景。因此，了解这些文化差异，学习与他们沟通的技巧可以让你与说英语的人之间的沟通变得更加有效，更加愉快。,Reading,1. tip 窍门2. communication 沟通3. private 私人的4. westerner 西方人5. attitude 态度6. though 尽管7. serious 严肃的8. concern 关心,Notes:,Facing Different Cultures,Suppose you meet a foreigner on the train, what would you say to start a conversation with him / her?,Task One,Facing Different Cultures,Find more information about things we should pay attention to when we get along with foreign friends and present what youve learned to your classmates.,Task Two,