邮件中常用商务英语ppt课件.pptx

,邮件中常用商务英语,Structure 结构,Dear Mr./Ms. Li, (salutation) Thank you for your letter of September 26.We shall be very pleased to see you and discuss your new monitor, but October 6 is not suitable. We will be happy to meet with you at 9:30 a.m. on Wednesday, October 7, if the time is convenient for you. We look forward to meeting you.（complimentary close） Yours sincerely, Zhao Yu(signature),Principle 原则,Know your email terms: Reply to all, forward追加 e.g.: Please forward to A for comment.Keep it Short and Clear: I am writing to enquire about first, second, next, and finallyUse the Right Greeting: 1.Dear/Hi/Hey+名 2.Dear Mr. / Ms. +对方姓 3. Dear Sirs，Dear Madam or Sir, To whom it may concern.Be polite and tactful: We are in receipt of your email of Thank you for your patience and cooperation/consideration. I would like- I am interested in (in stead of ”I want”),AOB Any other business 其他事、ASAP 尽快、BCC blind carbon copy 密送、BTW By the way 顺便提一下、CC Carbon copy 抄送、Conf. Confidential 机密、IOW In other words 换句话说、Pls. Please 请、PS Postscript 附言、WRT With regard to 关于,Announcing告知、索取资讯,索取资讯Would it be possible for you to let me know ?What is your opinion on?对有何意见I wonder if you could explain .,Seeking for reply期待回复,review/check核实、 comment建议回复、confirm确认、 feedbacks 反馈、Awaiting等待、 prompt response立即答复、（If you have）Any question若有任何问题、 please let me know/contact me请告知、Feel free to give comments尽管提出建议,Describing Problems描述问题,否决建议：We are following your instruction 已按你方指示实施；This is a very urgent matter事出紧急；Im afraid thats not possible这恐怕无法达成；We cant make/manage it then我们完成不了。,Attachment 附件,Give feedback 意见反馈,Measures 给出措施,Point listing 列表,Some known issues in this release : 12声明中涉及的一些问题.The current status is as following: 12目前数据如下: Today we would like to finish following tasks We reviewed the newest SCM policy and has following concerns : 做出如下考虑:.Some items need your attention : 以下方面需提请注意:.Here are some more questions/issues for your team:针对你方有如下问题:.,Business 建立业务,courier特快专递、 per your request应你方要求、mail/post邮寄、dispatch发出、submit提供、enclose附上、invoice发票、advanced samples出货前的样品、approval核准、at your earliest convenience尽早、favorable response佳音。,Enquiries询盘,12,还不如去抢啊！,Offer 报盘,13,已经是跳楼价了,Thanks note 感谢信/Apology 道歉,结语“Best regards, Sincerely,范文参考,1.咨询信息Dear Sir: March 5, 2010 Im writing to enquire for your companys new products of mountain bikes .Could you provide details about the new bikes. Is there brand of Deer Mountain Bike? Looking forward to hearing back from you. Thanks!Yours faithfully 2.提议及附件Dear Sir: May 1, 2010 Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world. Reports from users confirm that it is the best mountain bike available. Enclosed is our brochure. Yours faithfully,15,范文参考,3.意见反馈Dear Sir: May 15, 2010Thanks for your promptly response and recommendation. Please make sure the related parameters of this bike satisfied the status listed in the attachment, also see my suggestion in blue. After I confirm the quantity of the bike, I will connect you.Truly 4.提出询价 Dear Sir: Jun.1, 2010 May you kindly send us further details of your prices and terms of sale? We ask you to make every effort to quote at competitive prices in order to secure our business. We look forward to hearing from you soon. Truly,16,范文参考,5. 提供报价 Dear Sir: June4,201 0Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along the technical information on the model together with the catalog and price list. After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand. We look forward to the opportunity of being of service of you. 6.还价 Dear Sir: June8, 201 0We have received your price lists and have studied it carefully. However, the price level in your quotation is too high for this market, If you are prepared to grant us a discount of 10% for a quantity of 200, we would agree to your offer. You should note that some price cut will justify itself by an increase in business. We hope to hear from you soon. Yours truly,17,范文参考,7. 提出订单 Dear Sir: June 15, 2010 We have discussed your offer of 5% and accept it on the terms quoted. We are prepared to give your product a trial, provided you can guarantee delivery on or before the 20th of September. The enclosed order is given strictly on this condition. We reserve the right of refusal of delivery and/or cancellation of the order after this date. Truly 8.结尾致谢Dear Sir: June 20, 2010Thank you very much for your order of June 15 for 200 Deer Mountain Bikes. We will make every possible effort to speed up delivery. We will advise you of the date of dispatch. We are at your service at all times. Sincerely,18,谢谢！,